Item not received

Hi all, paid for an item on 14th this month, posted from QLD to NSW. Item still not received as of this date. Seller has sent the item as it can be tracked to Aust Post depot in Sydney, but that's where it stops.  Contacted Aust Post and they said the sender must contact them and lodge a missing parcel report. I contacted the seller and complained that I hadn't received the item, and that if it doesn't show up by this Friday, that I want a refund, as it has been over two weeks since payment was made. The seller replied saying that they won't refund until they get the item back from Aust Post. So, where does that leave me, they have my money, I have no item, and I am supposed to hang around while the seller and Aust Post argue about it?  We buy an item, pay for a safe delivery, things go wrong and the buyer is expected to just cop it sweet. It is signature required, so the seller can be sure that if it gets delivered, after they refund, they will know about the dishonesty, if any.

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Re: Item not received

Anyway, item has finally showed, Post Office at fault, misplaced it for over two weeks, then suddenly located it when a missing item complaint was lodged. Please just put this thread to rest now.

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Re: Item not received

Please just put this thread to rest now.

 

Oh goody goody, it is ages since we had a good thread closing party, I'll bring the popcorn party.jpg

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