@lezned-toycollector wrote:
What I think is none of your concern, and of little/no relevance to the facts which I posted.
At the end of the day, regardless of the motive, advising other members to breach eBay policy is highly inappropriate.
You could be technically correct. You'll note though that i advised yalooa to check out actual policy to avoid any traps.
I would stand by my comment though that Yalooa should be leaving a negative. I think with the right wording, she could get the message across without going against ebay policy.
The removal of feedback though hinges on the reaction of the seller. I have seen (and you probably have too) many instances where feedback comments could be removed but have not been because no one complained.
So if yalooa says the item never arrived, maybe the feedback would be removed.
But she can definitely say the seller was very unhelpful and she is out of pocket
$XX.
If she opens an appeal, she may even be able to mention there was false tracking.
It may be worth holding back on giving any feedback at the moment till after the appeal.
And if I were her, I'd definitely be trying 2 options mentioned by eburton.
The new ebay process
eBay has added a new appeal option regarding "delivery to another address"
plus using social media to complain about the false tracking.
If ebay have added a new appeal option, there can be only one reason for that. And the reason is they know there is a problem with it. We've seen other buyers come on the boards and mention it. I think it is worth fighting ebay on this one.
