Negative feedback disappeared

[rosebelle9798]

I was shocked when the first negative feedback I left for a Seller had disappeared. I'm also posting because in my search for understanding I found similar threads with similar experiences.

I have made enquiries and I can only see two possible senarios but I might need further enlightenment.

1. my negative feedback left for a seller was removed because their Follow-up was considered defamatory, and therefor the Whole feedback including my feedback although it did not breach policy was removed.

Or 2. the Seller sent a Notice of Claim of Defamation Statutory Declaration to have it removed.

Either of these actions (if one is indeed the reason) made me feel that this was unfair. It seemed that I initiated a complaint with Ebay against the Seller which resulted not in any sanctions against the Sellar but a reward.

Clearly the first senario (if true- and I don't know) is extraordinary.

Because I am unable to ascertain whether the Seller had used this process; I only have an Email ( sent outside Ebay) from the company saying that they are undergoing this (after Resolution Process). I note that atleast Ebay UK policy is that I should have been Notified and given a copy if requested; these rules don't seem to apply here.

Am I right to assume that because I have received no advice from Ebay that the Seller has not submitted this "Notice"  so senario 2. can't be?

This leaves 1. or what else?

I have not found on any forum that anybody has discussed the Notice of Claim of Defamation Statutory Declaration, I can see that the use may be abused by Sellers to have Negative Feedback removed.

Although I have noticed Sellers concern about not being able to leave Buyers negative feedback, I am writing this as a Buyer with possible concern about Buyer's right to leave negative feedback on less than satisfactory Seller's .

I have tried to analyse the Seller's scores (that I left negative feedback that disappeared as mentioned above) and found that they had received 1,098 but with only (971) against their ID. What were they Neutral or negative and what happened to the 127?. What does it also say about the Seller when his score is 971 but the Seller has only left 908 for others?

Could the 63 or the other 127 have left negative feedback that nolonger appears?

[lyndal1838]

You are in the USA.....the rules may be different to what we have in Australia.

Sellers here can send a feedback revision request to the buyer but it is limited to a % of their total feedback.

[imastawka]

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@lyndal1838 wrote:

You are in the USA.....

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[lyndal1838]

You are the one who usually points that out to me Stawks.

It makes my day when I get one up on you.

[jellybirddesigns]

And yet another 5 year old necro thread unearthed from the vaults......

[*tippy*toes*]

Yes, but those old ones give you that warm fuzzy feeling when you remember the olden days, Who doesn't love the olden days?

This is what I did. On whatever page you're on, buying, selling, whatever, click "board options" at the top, then "mark all as read". Then when a necro thread does get resurrected, you get taken straight to the new message, not the OP who is probably long dead and buried.

[duffl03]

I left negative feedback and the seller had 6 others for same reason. Selling items they didn't have. Now my feedback is gone and there are only 2.  I was not given notice about this. Removing negative feedback from sellers is why I bought an item from someone that has a bad record of selling in the first place. 

[*tippy*toes*]

You've dragged up a necro thread, but I'll answer any way, because your point is still current. There are several reasons why bad feedback can be removed. If you abuse the seller e.g. "Scumbag seller lists items he doesn't have. Rot in hell dirtbag" (also written in uppercase).

If you mention a dispute, e.g. "Seller refused to refund for item not in stock. Had to open a dispute".

If the seller is a high volume seller or a big brand name, like the Good Guys, Myer, DJ's, any of them. They have to power to have and feedback removed. It's part of the deal they have made with eBay. They more than likely pay for that privilege.

If you bought from the UK or US via Global Shipping and you mention slow postage or bad service.

Can you remember what you said in your feedback? Have they left you feedback?

[imastawka]

Tippy, did you look at fb left for others?    

[lyndal1838]

[domino-710]

But, but, but - nnffyghttz.