I bought two items from a seller in Brazil on December 24 2021. They were marked posted on December 28 with an estimated delivery range of February 3 to 17. I waited patiently until two weeks beyond February 17 and then sent the seller an “item not received” notice. A few days later the seller cancelled my purchases, without even asking, and refunded my payment. I thought to myself, well that was that…..the items got lost in the mail. To my surprise and anger, however, both items were relisted a couple of days later!! I inquired what had happened only to find out that my two items were NEVER posted because apparently, Brazil Post does not ship to Australia under the current circumstances. Australia Post says otherwise.
I bought the relisted items again (at a much higher bid I might add) on March 11 2022. They were marked posted on March 15, so I contacted the seller yet again, to ask if this is indeed the case, and to ask for the Registration Number of my letter. The reply was: “Exactly, I marked it as sent. Not because it was sent, but because I have to mark it as sent because orders are not accumulated in the payment box…..” I also offered to pay for courier delivery instead, but received no response. So my items are in limbo again with an estimated delivery range of April 20 to May 5, which I seriously doubt after the first experience. So, my questions are:
Are others experiencing similar delivery difficulties, especially from Brazil?
Is the seller under ANY obligation to be truthful about items sent? (In my case it’s an obvious lie!)
