on 06-08-2022 03:59 PM
hi* I purchased some seeds on the 16/7 and they posted them on the 27/7.
I received the seeds on the 4/8 , its fine as I can't plant them now anyway.
However there're getting a few negs over it.
They keep saying please read their postage and handling policy!!!.
Well I've been all over their so called handling policy and I can't see it.
Is it something to do with eBay's postage and handling policies.
Solved! Go to Solution.
on 06-08-2022 04:18 PM
It should be under "postage and payments". Whats the item number (RHS of the listing page) ?
on 06-08-2022 04:18 PM
It should be under "postage and payments". Whats the item number (RHS of the listing page) ?
on 06-08-2022 04:29 PM
Item no 255299201647
on 06-08-2022 04:40 PM
They seem to stipulate a 10 day postage time frame - but still bought on 16th posted on 27th is over.
on 06-08-2022 04:45 PM
Dom - the handling time is in business days, so they're still just within their timeframe.
on 06-08-2022 04:45 PM
Thanks found it on the postage page of course, but its still too long
on 06-08-2022 06:16 PM
@addsomevintage wrote:Thanks found it on the postage page of course, but its still too long
If you are a seller who has unexpected health problems, or even a family member that needs your care, then a 10 day handling time covers any delay/sickness, to give time to post.
The buyer can see when the estimated delivery date is and there should be no surprises. The buyer should get their item withing that time frame.
Some sellers are elderly and I think, maybe, you're being a tad harsh, so give that some thought, please.
Just my thoughts, as my health is not always tickety boo.
on 06-08-2022 07:06 PM
Stawks - the Co. has over 45,000 - not sure they have elderly in there.
on 06-08-2022 07:17 PM
I said 'some sellers'. In general, Dom.
Seller posted within their handling time and the OP is still not happy.
Grates a little, is all.
Hoping they can remember what I posted when next they buy from 'someone' who just might be infirm/elderly, cos they're out there.
on 06-08-2022 07:52 PM
@addsomevintage wrote:Thanks found it on the postage page of course, but its still too long
It’s still to long… FOR YOU apparently, so why did you buy then?
According to the listing, if I was to buy tonight, I could expect my item in 3.5 weeks. It’s all there in the listing.
10 business day turnaround isn’t unreasonable for this type of business. I assume that their EBay platform is just one platform of many….. but you were not OBLIGATED to buy from them. Even if you didn’t pre-read the postage handling time of 10 business days, the listing still states an expected delivery date. You can’t miss it really. It’s smack bang next to BUY IT NOW 😉
Sorry but I think you’re trying to pull the long straw when it just doesn’t exist.
Stick the seeds in the veggie draw in the fridge until next season.