Product return

[kakeremi]

Hi guys basically I bought something which came not as described and I got a FedEx return label but yesterday when I went to FedEx they said they can't process returns and it was due yesterday and also ebay support isn't helpful with this matter so I don't know what to do at this stage.

Thanks

[sandypebbles]

You need to open an item not as described dispute

How many negs did the seller have?

Did you read the negs from unhappy buyers?

98 or 99%? There is a big difference between the two and if they are a high volume seller, both are garbage

If you open the appropriate dispute and the seller wants it back, they need to provide you with a means of returning it to them

I too would like to know why the item number has been edited by a mod, since there has been nothing I have seen about no longer being able to post item numbers

Unless of course on the very very slim chance the scammer seller reported the number, claiming they were going g to fix the issue and asking for it to be removed?

[*casey*]

I've received confirmation  that a 12 digit item number is allowed to be posted  and the item number has now been been restored to reply  #3

[kakeremi]

Basically I talk to ebay and they seem really helpful then they just stop talking to me for like hours

[davewil1964]

Like, maybe follow the procedures and you won't need to talk to eBay

[sandypebbles]

You do not need to talk to eBay

You have been given factual advice by other members

You posted, asking for our help

We helped you by telling you the correct process, based on actual eBay policy