Purchase from e-bay.

Item purchase 12/5/24

Trans I'd. 71E95792RW798435N.

No contact from seller

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Purchase from e-bay.

What is the ETA for the item ?

 

What is the item number ?

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"Start me up I'll never stop......"
Message 2 of 7
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Purchase from e-bay.

Other members cannot see anything from the transaction ID

 

Nor can we assist with no details 

 

Have you communicated with the seller?

 

What was the item number?

 

What was the estimated delivery date

 

The seller does not need to contact you, you need to contact them and if they do not respond, give you excuses or try to stall, you open an item not received dispute within the time limit

 

You, the buyer have all the power

 

Use it

Message 3 of 7
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Purchase from e-bay.

No contact from seller so no ETA.

Order No. 19-11549-39394

 

Message 4 of 7
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Purchase from e-bay.

The estimated delivery date was shown on the item before you bought, you do not need the seller to contact you to know what it is

 

Other members cannot see anything from the order number, which is why we asked for the item number 

Message 5 of 7
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Purchase from e-bay.

Not the order number nor the transaction - but the actual item number - every listing has one.

Message 6 of 7
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Purchase from e-bay.

Go back & have a look at your purchase in the 'My ebay' section.

You should be able to see transaction details and the estimated delivery date range.

 

If that has passed, you do not need to contact the seller, what you need to do is open a proper ebay claim for item not received.

You should see a tab for that near the purchase details.

Once that is opened, the seller has to respond within the claim.

 

Should the seller contact you and ask you to close it, ignore. 

Once closed, a claim cannot be reopened.

You need the money or the item so keep the claim open and follow through with it. The ebay system should guide you as to response dates etc once you open the claim.

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