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Seller Centre has answers you can trust for all your selling questions.

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Dangerous Product

I recently (4 april) bought a heated throw rug, at first it seemed fine, good quality stitching, the plastic control pad was nicely made, tight tolerances and buttons with a nice solid feel to them. In a day or so the buttons started to malfunction s...

User avatar by • Community Member
  • 594 Views
  • 5 replies
  • 0 Helpful

Dodgy sellers

Why the hell are eBay not weeding out some of these really dodgy sellers and banning their IP address permently.

User avatar by • Community Member
  • 3088 Views
  • 20 replies
  • 2 Helpful

Computer items for sale for parts or not working.

I am a computer technician who unashamedly purchases faulty devices (usually Apple devices) for repair and resale for a minimal profit (I do it as a hobby). I've recently been burned by a number of sellers who: 1. List the item using a generic pictur...

User avatar by • Community Member
  • 2339 Views
  • 12 replies
  • 0 Helpful

False and misleading listings

Why does eBay allow sellers to list and show a particular item at a particular price, but when you go to purchase the item you find that price is for a lower spec item, or in some cases a completely different item, and when you select the item that w...

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  • 1829 Views
  • 14 replies
  • 7 Helpful

Is there anyway to tell if a seller received a message?

I have an item in my watch list that I am very interested in bidding on but need to know a few things first (measurements - it's an item of clothing). I contacted the seller and asked my question four days before the listing ended but received no res...

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  • 2414 Views
  • 11 replies
  • 1 Helpful

PO Boxes

Why is it that so many sellers insist on not sending items to PO Boxes. People, like my self have a PO Box because we are not at home during the day to collect any mail, security reasons because mail continually goes missing and some items that are l...

Ebay international shipping...

Sent query to Ebay hoping for an explanation.... "Hard to understand why Ebay allows outrageous postage costs in USA....I received a 4kg item for $42 AUD but was quoted $100 for 2small 6cm by 4cm salt and pepper shakers and when questioned seller sta...

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  • 1616 Views
  • 13 replies
  • 0 Helpful

Resolved! Return Item not as described to America

Any body has experience returned a laptop to America?The laptop is on the way to Melbourne. I found out the laptop is not the item as the seller described by MPN and its specifications and the worst mistake is the screen non-touch version. The seller...

Seller ignoring order cancellation request

Hi I have bought an item worth 559 AUD by mistake and have requested to cancel order like 3 mins after the transaction and even sent a message but seller isn't responding to my msgs or the request even though its been like 5 hours since seller last u...

item no delivered

I had an item sent from USA with tracking number and checked it tonight on ebay site and it's showing as delivered but I havent received parcel. Its never happened before. Is this a bit strange or where can I go to find out who delivered it? Thank yo...

User avatar by • Community Member
  • 243 Views
  • 1 replies
  • 0 Helpful

Advertised Free Postage, but seller is going to charge me postage.

Hey allI am looking at an item that is being advertised as a buy it now and it has free postage.But when i go to buy the product it comes up with postage.I contacted the seller and they keep telling me its an ebay glitch. Is this right.And can they a...

Has anyone experienced international transaction fee on items purchased in AUD in Australia?

Has anyone experienced international transaction fees while buying in your own country and in your own currency? Lots of vendors/sellers have warehouses in Australia but when you pay the transaction occurs overseas so you pay an additional transactio...

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  • 2542 Views
  • 9 replies
  • 0 Helpful

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