cancel
Showing results for 
Search instead for 
Did you mean: 

Returned item but no refund

Hi, recently purchased a gutter cleaner, but when i received it the fitting to the pressure washer was the wrong type. Tried to find an adapter, even a new washer, but none of the known brands has this fitting. I contacted the seller, and even though it was outside the mandated return time, they agreed for me to return it and they would issue a refund. Over a month and no refund, just being fobbed off. Is there any recourse thru Ebay to get my money back?

Message 1 of 24
Latest reply
1 ACCEPTED SOLUTION

Accepted Solutions

Returned item but no refund


@bigted19 wrote:

Thank you to all. In discussions with PayPal as to a possible resolution.


That's you best bet. Remember to add all the tracking details and a copy of the messages you were sent.

View solution in original post

Message 19 of 24
Latest reply
23 REPLIES 23

Returned item but no refund

did you pay by PayPal?

Message 2 of 24
Latest reply

Returned item but no refund

As you said yourself, it was outside the time limit , so no, nothing you can do through eBay

 

 

 

Message 3 of 24
Latest reply

Returned item but no refund

yes i did, but no refund yet.

Message 4 of 24
Latest reply

Returned item but no refund

you have 180 days to claim through PayPal.....you are outside the limits for eBay (30 days)

 

just upload tracking for return via PP

Message 5 of 24
Latest reply

Returned item but no refund


@bigted19 wrote:

yes i did, but no refund yet.


Even though you paid by Paypal, any refund will go back to the funding source.

______________________________________________________

"Start me up I'll never stop......"
Message 6 of 24
Latest reply

Returned item but no refund

The seller is not going to refund you.

Open a paypal claim.

Message 7 of 24
Latest reply

Returned item but no refund

As others have mentioned, you are not too late. Open a claim (item not received) and if possible upload documentation of email exchange between you and the seller as proof...

 

Normally, after a few days, Ebay will refund your original purchase price...

Ebay is pretty good for this kind of situations...

Message 8 of 24
Latest reply

Returned item but no refund

They can't

 

They did receive it and it was not the right fit

 

Plus it has been longer than 30 days 

Message 9 of 24
Latest reply

Returned item but no refund

Yes you can. Done it before...

 

There is also a phone number to contact Ebay directly if you need...

Message 10 of 24
Latest reply

Type a product name