on 16-07-2024 05:02 PM
Hi, recently purchased a gutter cleaner, but when i received it the fitting to the pressure washer was the wrong type. Tried to find an adapter, even a new washer, but none of the known brands has this fitting. I contacted the seller, and even though it was outside the mandated return time, they agreed for me to return it and they would issue a refund. Over a month and no refund, just being fobbed off. Is there any recourse thru Ebay to get my money back?
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on 20-07-2024 09:13 AM
on 16-07-2024 05:05 PM
did you pay by PayPal?
on 16-07-2024 05:07 PM
As you said yourself, it was outside the time limit , so no, nothing you can do through eBay
on 16-07-2024 05:09 PM
yes i did, but no refund yet.
on 16-07-2024 05:12 PM
you have 180 days to claim through PayPal.....you are outside the limits for eBay (30 days)
just upload tracking for return via PP
on 16-07-2024 05:12 PM
on 16-07-2024 07:26 PM
The seller is not going to refund you.
Open a paypal claim.
17-07-2024 12:09 PM - edited 17-07-2024 12:11 PM
As others have mentioned, you are not too late. Open a claim (item not received) and if possible upload documentation of email exchange between you and the seller as proof...
Normally, after a few days, Ebay will refund your original purchase price...
Ebay is pretty good for this kind of situations...
on 17-07-2024 12:11 PM
They can't
They did receive it and it was not the right fit
Plus it has been longer than 30 days
on 17-07-2024 12:18 PM
Yes you can. Done it before...
There is also a phone number to contact Ebay directly if you need...