SELLER DID NOT POST AS ADVERTISED IN THE LISTING.

[ep000001]

Recently I purchased an item from a seller.

The seller advertised the postal Method as being Australia Post.

The seller then went and sent the item via another delivery service other than Australia Post.

I waited over a week for the item.

In the end, it was not even delivered by the courier the seller chose contrary to the listing.

And, the delivery status in the tracking showed a false "Delivered" status.

I know the item was not delivered due to my CCD surveilence system not recording the delivery on that, or any other day.

Whether the seller was in kahoots with the chosen delivery company I don't know.

My point is that some sellers believe they can do what they want and not abide by the rules.

I took it to the resolution center, opened a case against the seller, and won with a full refund issued.

It's a possibility that the courier delivered to the wrong address. 

I don't know for sure, and the person that may have received my delivery in error, has not come forward.

The point here is that the seller advertised Australia Post as the delivery method, and acted contrary to the listing, sent the item with Aramex (formerly Fastway), and the item was not delivered. Subsequently a "Delivered" status was falsely applied to tracking history.

And that is just not ethical.

[davewil1964]

Kat hasn't technically been a member for  more than a couple of months. Long after the last time you posted.

So you like lurking. Your choice if you can't answer the question. What is YOUR answer to the OP's question?

[katistrophik]

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@cactusfever01 wrote:
The vulture is at it again. Waiting, waiting for the prey.....you thrive on this page, don't you?

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I call it how I see it, and in saying that, don't think  I have seen you before, here for a friend? Tell him to man up

[gewens]

Hello,everyone. To be respectful is very important in your interaction with other members here. I'd like to remind you that content that is harmful, hostile, threatening, abusive, baiting, vulgar, defamatory, harassing, or includes hate or racist speech, name calling, or profanity will be edited or removed. Please read about our policy here: https://community.ebay.com.au/t5/Community-Feedback/Updates-coming-to-eBay-com-au-Discussion-Boards/... Thanks very much. 🙂

[ep000001]

How does your critisicm even help the situation?

There is absolutely NO indication that I need to read eBay policy the way you stated it, regarding the issue I have instigated and expressed in this thread.

I have not done anything wrong. I have not violated eBay policy.

Please stop responding in this thread, you are not helping. You are not providing a solution.

You are just using this thread as a podium to cast your ignorance and ill will at me.

[padi*0409]

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@ep000001 wrote:

Please stop responding in this thread, you are not helping. You are not providing a solution.

You are just using this thread as a podium to cast your ignorance and ill will at me.

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Are you referring to this post of mine ?

If so I'd suggest you didn't read and comprehend mine (and others) replies to you regarding your "problem".

[ep000001]

Firstly, This is not about how much experience your family has in the courier business. It's about a delivery issue. Read the original OP.

Secondly, Nobody has any rights in a contract between two other entities, unless said person is included in the contract.

Therefore, you cannot instigate action unless you have verifiable and expressed permission by the parties in the contract.

Thirdly, the seller may have a dodgy way to circumvent the delivery process and stick a "delivered" status in there, however, the seller did not abide by the listing, and did not send ithe item via the agreed delivery company. Therefore it does not matter even if the package is delivered by carrier pidgeon, the seller is at fault, that the item never arrived according to the delivery company the seller advertised in the listing. And last but not least, proof is established as to the seller's wrong doing in the matter.

Fourthly, As I have stated over and over again, the contract of carriage is between the seller and the delivery company, not the delivery company and the receiver.

I refuse to entertain your arguement any further.

[katistrophik]

Oh Spit - you woke it up padi

[padi*0409]

                                             

Not my fault if the OP doesn't understand the basics of buying on eBay and how seller protection works, after I pointed out how it works and gave a link to the policy Kat. 

[ep000001]

under different circumstances, I totally agree with you regarding:

"

Read the link below to understand what a seller's responsibilities are under the MBG.

https://www.ebay.com.au/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4...

In particular the statement :-

"If a buyer doesn't receive their item, they're entitled to a refund unless you can provide tracking information showing that it was delivered."

Edit I suspect that eBay has refunded you out of their own money and NOT the seller's money."

I do not control ebay's finances, nor do I know if the refund came out of eBay's pocket or the seller.

However that is totally irelavent in this situatuation, the delivery must be fulfilled by the delivery company that was advertised in the listing.

Otherwise, the transaction is not fulfilled as per the seller's advertised listing parameters.

It looks to me that the way you are attacking this situation, you want to see sellers basically do whatever they please to the point of just collecting buyer money and not delivering anything but empty promises.

I don't support  unethical sellers...

[ep000001]

And that helps the situation how?

It's obvious you are just here to critisize and not offer any intelligent solutions.

Honestly, this is not social media, take your meme and post it somewhere appropriate.