SENDLE COMPLAINTS

[deelighted206]

I came on to see if anyone else had problems with Sendle, to see multiple problems.  I paid for an item 28 days ago, and haven't received it. It's in some kind of Sendle limbo where they just add a couple of days into the future. The seller listed the item as post AP and I paid AP prices. At about 25 days, I requested a refund, as the event I bought it for was last weekend. I said I'd return it, which I would (should it ever actually arrive.) Now Ebay has delayed it's decision for another few days as well. I'm absolutely livid. It was supposed to arrive around 14 days ago. I'm relishing the bad feedback I'm going to give and I'm pretty sure this is it for ebay for me as a buyer.    

[pnc75]

Spot on, dom. 

[repentatleisure1952]

stawks... thank you for stating the bleeding obvious... to us anyway.

[mr_jones_music4]

Sendle is on average 100% slower than Autralia Post, with virtually no infomation available about tracking, often for up to a week after a purchase. eBay - this is not good enough......

[sandypebbles]

Then don't use them

Simple

Your own choice if you do so

[springyzone]

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@mr_jones_music4 wrote:

Sendle is on average 100% slower than Autralia Post, with virtually no infomation available about tracking, often for up to a week after a purchase. eBay - this is not good enough......

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I don't think ebay cares.

As far as they are concerned, the seller's job is to arrange postage and delivery by the set date span and if that doesn't happen, then the buyer can open a claim for a refund. That way, ebay feels it has covered it. Ebay doesn't order sellers to use any particular carrier.

I see that you are usually a buyer. All you can really do is check out ads carefully, see what postage the seller is offering and decide from there whether you are prepared to buy.

If you're looking at Australian items, usually it will say if Australia post is being used or not.