Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

ra157
Community Member

Last Friday I had the interesting experience of winning a Nikon 1 J3 mirrorless camera with two lenses at a very good price. I immediately paid for it with Paypal. 19 minutes after the end of the auction, the seller then cancelled the sale, citing the reason as,
I'm out of stock or the item is damaged".

Plainly she wasn't out of stock, and it strains credulity that she suddenly discovered the camera was found to be damaged within 19 minutes of my winning it. I reported the seller to Ebay.

Ebay's response included,

"I assure you that I have warned the seller and we will monitor their account to make sure that if they continue to cause bad-buyer experiences, we will take further actions which could lead to restrictions or even indefinite suspension."

As best I can see it – sellers can break their Ebay conditions and their contract with me with impunity.

Plainly, if this pattern is repeated by a frequent seller, Ebay will do something. But it appears that casual sellers never have to worry about getting what they perceive to be a dud price for their item. If they do, they can just cancel the sale and claim the item was damaged.

To make matters worse, the camera was listed as not having a charger, which I bought from another seller after winning the camera. Despite my requesting that he cancel the order, it is on its way to me, and I have paid $10.98 for a useless charger.

Anybody else had this type of  frustrating auction experience?
Regards,
Renato


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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill


@4channel wrote:

@collect247 wrote:

I'm really bloody disappointed in OP, always coming back and replying with the same carp in every one of their posts, yawn!

And even their side kick, yawn!

Wish the both would just go get a life.


 kollector 18, the OP has every right to voice their concerns about what happened and engage in debate. I'd be sorry to learn you have an issue with free speech.  

 

A debate is a discussion in which opposing arguments are put forward and usually end in a vote. 

While a spoken debate has a time limit after which a decision is made as to who has won, there is no such limit on a written debate.

Surely this debate is self limiting as the OP and his sidekick have absolutely nothing to add to the discussion....they just regurgitate the same old arguments.

 

I would suggest that the OP and his sidekick have "lost" this debate as there are far more posters who disagree with them than support their arguments.

 

The OP has put up with some unfriendly and sarcastic posts.

Not sure what you would expect when this thread has been rambling on for over 200 posts with the OP posting the same carp over and over.

 


 

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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

4channel, the OP expected goodwill from the seller, yet has shown them none.

Are we also just going to gloss over my post about the selections provided by ebay when a seller cancels? We don't even know if the seller knew the reason they ticked was going to be copied to the buyer, or why they selected it in the first place, since it covers two completely different scenarios.
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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill


@lyndal1838 wrote:

@4channel wrote:

@collect247 wrote:

I'm really bloody disappointed in OP, always coming back and replying with the same carp in every one of their posts, yawn!

And even their side kick, yawn!

Wish the both would just go get a life.


 

 

 


 


 

A) Quote 4channel:  kollector 18, the OP has every right to voice their concerns about what happened and engage in debate. I'd be sorry to learn you have an issue with free speech.  

 

Quote lyndal1838 : A debate is a discussion in which opposing arguments are put forward and usually end in a vote. 

While a spoken debate has a time limit after which a decision is made as to who has won, there is no such limit on a written debate.

Surely this debate is self limiting as the OP and his sidekick have absolutely nothing to add to the discussion....they just regurgitate the same old arguments.

 

I would suggest that the OP and his sidekick have "lost" this debate as there are far more posters who disagree with them than support their arguments.

 

B) Quote 4channel: The OP has put up with some unfriendly and sarcastic posts.

 

 

Quote lyndal1838 : Not sure what you would expect when this thread has been rambling on for over 200 posts with the OP posting the same carp over and over.

=========================================================================================

 

Adressing  A, Lyndal, I wouldn't call some of the posters on this thread debaters. A couple are bullies and are well-known for sarcastic remarks. In saying that, a couple who I don't agree with often conducted themselves properly.

 

Not sure who the side-kick is Lyndal. Wonder why that term is being brought up?

Adressing B Yes, well 200 plus posts as some of the posters are having fun with it and using it as a way to have a go at ra157 / renato.

 

Totally uncool.

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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

You're the side kick and an associate of OP as you have admitted in a previous post.

And if you're suggesting that I'm a bully then you're out of your mind and you can go get stuffed lol.

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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

You are the OP's sidekick and I would suggest that at least half of the posts on the thread belong to the OP with a goodly number of the rest being from you.

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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill


@collect247 wrote:

You're the side kick and an associate of OP as you have admitted in a previous post.

And if you're suggesting that I'm a bully then you're out of your mind and you can go get stuffed lol.


I I haven't suggested anything! You appeared late on scene.
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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

Renato, I apologise for my previous post on this thread.

 

I took everything you had posted at face value and being the truth when I framed my post.  I made the rookie mistake of not looking more closely at all the facts that were available, albeit with a little bit of digging.  I am not saying that you haven’t been truthful, but when I looked at your transaction with “fresh eyes” this morning I have found something that casts your transaction in a new light, and I have some questions.  I will only quote from your Opening Post . . . . . . but will refrain from using the “you stated” intro to quoted text.  Any blue italic text in this post is quoted text from your Opening Post.

 

Last Friday I had the interesting experience of winning a Nikon 1 J3 mirrorless camera with two lenses at a very good price. I immediately paid for it with Paypal. 19 minutes after the end of the auction, the seller then cancelled the sale, citing the reason as,
" I'm out of stock or the item is damaged".

Plainly she wasn't out of stock, and it strains credulity that she suddenly discovered the camera was found to be damaged within 19 minutes of my winning it. I reported the seller to Ebay.

 

 

A couple of questions before proceeding:

- if a case could be put for this seller being inexperienced, are you prepared to consider the possibility that the seller is in fact inexperienced, that they did panic because the auction price was lower than they expected, and they botched the transaction and simply tried to correct their mistake within the limited options eBay make available to sellers?

- by interesting experience, do you mean the win was interesting, or the transaction was interesting?
- is it possible that the selling of the camera to you was an unintended error on the part of the seller?

 

The seller has 41 feedback since joining in December 2011, showing as 37 due to multiple feedback from a member within a week (that’s why padi said you have 924 feedback in an earlier post even though your feedback shows as 721).  They have 13 selling feedback, with only 1 selling feedback in the last year (your negative).  Their last buying feedback was in July 2017, so while they may use eBay they have not been a ‘regular’ user in the eyes of those of us that use eBay daily.

 

Now, about your “win”.  When I looked at your transaction with fresh eyes I found something that you had not mentioned.  I will not pass judgement on whether you deemed it irrelevant or you deliberately omitted it to bolster your condemnation of the seller.  The spoiler below is a screengrab of the bidding on the camera (I am putting it in a spoiler so that this post does  not appear unnecessarily long).

 

Spoiler
926C1BE3-FB10-4149-AC15-54A9F2CA8C49.jpeg

In summary, the 7 day auction started at 18.02 on the 20th, your high bid was placed at 16:54 on the 27th, and the listing ended at 17:52 on the 27th.  This indicates to me that the auction did not run its full course.  It would have ended at 16:02 if it had.  The header at the top of the completed listing is what my fresh eyes were first drawn to.

 

Spoiler
51EE6BCB-5FE2-4BD9-A01C-AE7F76200DE8.jpeg

With 10 minutes left in the auction it is possible that you would not have won the camera at $187.  The auction may have gone much higher with last minute, last second and/or snipe bids.  Your very good price may only have been achieved because the (inexperienced) seller panicked when they saw that the price was still low with ten minutes to go and they thought it won’t go higher.

 

I mean, what do they have to gain by ending the auction early and selling to the current high bidder rather than letting it run full term and then cancel for the reason they gave you if it indeed didn’t reach an expected price?

 

Two weeks after you “won” the camera there are still 10 watchers on that item (source: watchcount completed listings search, see spoiler below).  There may have been more at the time the auction was ended, but let’s go with there being 10 at that time.  A case could be put that any of those ten would really want that camera seeing as the high bid was still low 24 hours out from scheduled auction end time.  Any of those 10 could have outbid you, but we will never know.  What we do know is that you got that camera at that price because the seller ended the auction early.

 

Spoiler
03E60B2E-A622-4469-9C32-AC0E1D5D989C.jpeg

 

I contend that they mistakenly ‘sold’ the camera to you when in fact all they wanted to do was stop the auction from proceeding i.e. they are an inexperienced seller who panicked with ten minutes left on the auction.

 

I think that if you had included the fact that the seller ended the auction early and sold to (you) the highest bidder you would have got different replies from many members who initially posted while not in possession of all the facts surrounding your transaction.

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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill


@lyndal1838 wrote:

You are the OP's sidekick and I would suggest that at least half of the posts on the thread belong to the OP with a goodly number of the rest being from you.


200 posts and me  doing the rest. Incorrect! Do a count!


"Sidekick?" Don't think so! I just support the OP's right to express their displeasure of a bum deal and disuss the aspects of it. You as well I know very well Lyndal, that there are some cyber bullies here as well as some people who aren't that straight up!

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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill


@4channel wrote:

@lyndal1838 wrote:

You are the OP's sidekick and I would suggest that at least half of the posts on the thread belong to the OP with a goodly number of the rest being from you.


200 posts and me  doing the rest. Incorrect! Do a count!


"Sidekick?" Don't think so! I just support the OP's right to express their displeasure of a bum deal and disuss the aspects of it. You as well I know very well Lyndal, that there are some cyber bullies here as well as some people who aren't that straight up!


. . . . . . as well as some people who aren't that straight up!

 

I too find it disappointing when members aren’t straight up and omit facts from their posts, possibly to skew debate/conversation.

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Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

springyzone, your post is an exercise in good sense.

 

Since we as eBay members are operating within eBay's game of Monopoly, if a player hit a Chance card marked "You item sold for much less than it's worth. Complete the sale now by sending to the buyer; however, if you wish to risk a defect and the buyer's negative feedback, you may cancel the sale for [xyz] reasons. You may also cancel the sale for other reasons without risking a defect", it is demonstrably both possible and permissible (in the broader scheme of things) for the xyz card to be played. Clearly there are only so many cards which a seller can play without his/her ability to buy and/or sell on eBay being affected, either temporarily or permanently.

 

One does not have to like the rules of Monopoly. One does not have to agree with them. One may find ways to negotiate one's way out of landing on "GO TO GAOL" by rolling a double, by presenting a "GET OUT OF GAOL" card, by paying the bail, or by a friendly fellow player taking pity on one and selling a "GET OUT OF GAOL" card for less than its worth, etc.

 

If an eBay edition of Monopoly were invented, there are many pitfalls and undesirable CHANCE or COMMUNITY CHEST cards, not limited to seller consequences. In fact, were I designing the game, I might very well make the INCOME TAX space read BUYER WINS FRAUDULENT SNAD DISPUTE. PAY $200.

 

Oh, that's tempting to create, just for fun...

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