I bought an item on 23 Sept and paid with Paypal. When I received it, I found part of it was labelled a size which was not the size stated in the auction. I emailed the seller and opened a dispute in Paypal, in the meantime the seller responded and said she would refund if I returned the item. I returned it by registered post and the seller received it on 29 October according to tracking by Australia Post.
Unfortunately at the time of receiving it, I was overseas and when I returned, I found my internet had been inadvertantly disconnected. I was unable to receive emails telling me that Paypal would close the dispute on 31 October until after that date.
The seller has not refunded my money, nor acknowledged that she has received the returned item. Ebay now say I should go to the resolution centre by the 6th October, but Paypal wont let me open the case again. What do I do now? I have emailed the seller saying I had internet problems, and she hasn't responded. Am I stuck with no item and no refund?
