Seller refunded my payment & sold to second highest bidder.

[dresscode2479]

Hi ! I won an auction Sunday am and paid for it via instant paypal on Tuesday pm. The seller has just refunded my payment citing that they sold it to the second highest bidder as payment was not made within 2 days as stated on the listing.

I must admit, I had not actually read that on the listing  but as a seller myself, I think this sellers actions were a little harsh. Seller made no contact with me except for a note on the paypal refund. 

[*crikey*mate*]

How about section 3 of the eBay User Agreement?

(which incidentally can be found in the Site Map)

Using eBay

While using the eBay services, you will not:

fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;

[thecatspjs]

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@*crikey*mate* wrote:

How about section 3 of the eBay User Agreement?

(which incidentally can be found in the Site Map)

Using eBay

While using the eBay services, you will not:

fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;

---

unless the buyer fails to meet the posted terms,

as eBay has no terms for payment, this can only mean the sellers terms

[thecatspjs]

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@*crikey*mate* wrote:

How about section 3 of the eBay User Agreement?

(which incidentally can be found in the Site Map)

Using eBay

While using the eBay services, you will not:

fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;

---

can you please point me to the area where I can authenticate a buyer identity .... thanks in advance

[j*oono]

The buyer does not need to meet the sellers terms.  The seller could ask for credit card details, they might ask for the runt of the litter.  It doesnt matter.

This is really what I thought and the seller should have cancelled the first sale before selling to the second highest bidder.

Here's how it works:  

1. You open a case to cancel the transaction.  
2. The buyer has up to 7 days to respond.  
• If the buyer agrees to the cancellation, the case is automatically closed and the transaction is cancelled. You'll receive a credit on your final value fee within 7-10 days.  
• If the buyer doesn't agree, you'll need to complete the sale

[j*oono]

Either way.  The buyer won't get the item, the seller can sell it elsewhere, but at the end of the day the seller wears the red dot.

[*crikey*mate*]

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@thecatspjs wrote:

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@*crikey*mate* wrote:

How about section 3 of the eBay User Agreement?

(which incidentally can be found in the Site Map)

Using eBay

While using the eBay services, you will not:

fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity;

---

can you please point me to the area where I can authenticate a buyer identity .... thanks in advance

---

you request thier contact information

[thecatspjs]

The contact information provides a name, suburb and phone number only.

There is no longer any eBay requirement for the phone number to be connected in terms of seller trading requirements, or even for the nominated "communication" suburb to be accurate.

i have had a buyer that had a name similar to first name  (example only other posters & mods):

first name:  jumbo

surname: the-elephant 

phone number: a  Zoo located in a capital city

how the heck do I verify that the buyer is indeed Mr Jumbo the Elephant when a person by that name won't come to the phone. ???

[*crikey*mate*]

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@thecatspjs wrote:

Where might I find the refusal to sell policy ?

Oh thats right, search the site map .

*searching*  nup that option ain't there

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you asked for the policy - I showed you where to find information

[thecatspjs]

the policy you directed me to, does not apply.

I have also been here (similar to OP situation) and done this myself, both as a seller and buyer.

If you are truly seeking to assist, please provide links to relevant policies, site map or user agreement wild goose chases are not really helpful to anyone.

[dylan11235813]

meeeyawww