@lyndal1838 wrote:
But that is the point.....if you put the address on the parcel it could be anyone's address. AP does not know that it is the sender's address.
If the parcel remains unopened, and it wasn't signed for but merely placed in their letter box or on their doorstep, the OP can still refuse it by returning it to the post office with 'return to sender' marked on it, as per 25.1 (below). If it has no return address & Aus Post were to then open it, as per 26.1.2(ii) (below) if after examining the contents they were able to ascertain the senders address they can then send it to that address.
If however it remains unopened and is refused by the OP and the OP can obtain the correct senders address from the financial service provider involved in the transaction pertaining to the parcel, in the circumstances presumably Aus Post should be able to consider the senders address as having been properly 'ascertained'. Tbh I'm not sure why it's even necessary to go that far, I haven't found anything to say that in the absence of a return address the OP can't just write the sellers address on the back after having obtained it from Paypal. This is something she needs to check with Aus Post though. I'd be surprised if they don't allow it, as there's no benefit to be had by the OP in writing a false address, & no benefit to either Aus Post or the seller in the OP returning it to Aus Post with no address thereby making it 'undeliverable'.
25 Refused articles
25.1 Where in the reasonable opinion of Australia Post an addressee has declined to
accept delivery of an article or where an article has been placed in a box or bag in
which the addressee usually receives articles and is subsequently returned to
Australia Post endorsed with an indication that the addressee has declined to accept
delivery of the article, the article shall be deemed to be refused by its addressee.
26 Method of dealing with unclaimed etc. articles
26.1 Subject to clauses 26.3 and 28, where an article is unclaimed, refused by, or
undeliverable to, its addressee, the article shall:
26.1.1 if it has a return address be delivered to that address;
26.1.2 if it has no return address and it has been opened pursuant to the Act; and
(i) if, in the reasonable opinion of Australia Post, the correct address of the
addressee of the article has been ascertained โ be delivered to that
address; or
(ii) if the correct address of the addressee has not been so ascertained, but
the address of the sender has been ascertained โ be returned to the
sender; and
26.1.3 in any other case - be treated as an undeliverable article and dealt with in
accordance with clause 27.
