on 23-04-2014 05:14 PM
I am quite new to ebay and already several times experienced sellers refusing to leave feedback for me until I have left positive feedback for them. I generally pay immediately I win the auction and with my first two purchases the seller then left feedback and I left feedback when I received the item.
Since then I've had several sellers refusing to leave feedback for me until I left positive feedback for them. I think this is unethical. Positive feedback for me as a buyer should not be based on what I say about the seller but about my behaviour as a buyer.
I am wondering what other buyers think about this.
Solved! Go to Solution.
on 23-04-2014 09:30 PM
@wendybargainseeker wrote:The same as a seller wanting to demonstrate a good track record, I see nothing wrong with being a buyer who wanting to demonstrate a good track record.
As seller can not leave honest factual feedback buyers can only ever have 100% positive feedback.
Even when a seller breaks the rules and leave a neg comment with a +ive rating it still ounts as a+ive.
on 24-04-2014 12:55 AM
I have absolutely no idea how many feedback I have on any of my buying ids, I leave feedback, or not, when the item arrives and then I archive the transaction I couldn't care less if the seller gives me yet another green dot. When those buyers who want them let me know of what good they are to man or beast I may start wishing the seller CHOSE to leave me feedback but as you cannot spend it, swap it, dress it up and take it out on a date or put it on a lead and take it for a walk I will continue to be totally disinterested in my buyer score.
on 24-04-2014 01:01 AM
As a seller, I leave positive feedback as soon as the item is paid for by the buyer. I consider the buyer has completed their part of the transaction once the item is paid so have no problems leaving feeback immediately.
on 24-04-2014 05:31 PM
That is your choice. As it is the choice of other sellers to manually or automatically leave feedback after they have received it from the buyer.
Wendy - do Woolies or Coles or Target or Big W give you feedback? Do you leave it for them?
on 24-04-2014 06:09 PM
@davewil1964 wrote:That is your choice. As it is the choice of other sellers to manually or automatically leave feedback after they have received it from the buyer.
Wendy - do Woolies or Coles or Target or Big W give you feedback? Do you leave it for them?
@davewil1964 wrote:That is your choice. As it is the choice of other sellers to manually or automatically leave feedback after they have received it from the buyer.
Wendy - do Woolies or Coles or Target or Big W give you feedback? Do you leave it for them?
Nah, but I whinge about em behind their backs if they do the wrong thing by me.....
on 24-04-2014 06:49 PM
'Wendy - do Woolies or Coles or Target or Big W give you feedback? Do you leave it for them?'
No they do not but they might offer you a 'have a nice day' & a smile for being their customer, ebay feedback seems a little like that for buyers, like a recognition you have done the right thing, or thanks for buying from us etc. And those businesses all have options on their websites to contact them to give them feedback about their service &/or goods.
on 24-04-2014 07:13 PM
Repeat after me 'the customer is always right' lol
on 24-04-2014 07:43 PM
i'm guessing you also worked at Coles or Woolies back in the day then? That was the first thing they drummed into us in training, second only to reporting & cleaning up spills immediately to avoid a customer slipping on it & sueing them lol
on 24-04-2014 09:01 PM
Yep and if you are argued with the customer = instant dismissal lol
on 24-04-2014 09:06 PM
@kewl_stuff_oz wrote:'Wendy - do Woolies or Coles or Target or Big W give you feedback? Do you leave it for them?'
No they do not but they might offer you a 'have a nice day' & a smile for being their customer, ebay feedback seems a little like that for buyers, like a recognition you have done the right thing, or thanks for buying from us etc. And those businesses all have options on their websites to contact them to give them feedback about their service &/or goods.
Maybe, but if a cashier at Woolies doesn't smile, or say thanks, people don't stand there and ask for them to say it. Or maybe they do and I just haven't witnessed it. 😄 That's likely part of the reason some people take exception to it - the notion of asking for thanks is often considered just as rude as not saying it.
The other thing is, supermarkets, department stores etc generally have a policy about that sort of thing, wherein what a cashier does / says to a customer is effectively scripted and obligatory - If it was important to me, I'd rather a voluntary, independent comment any day, not one that was offered after asking for it. 😉