Sorry, I am just going to have a whinge and while you would have heard it all before and I know it is a futile effort....... I need to vent.
When is eBay/PayPal going to stop punishing buyers for doing nothing, but buying items on eBay that have not been described properly or not described at all!
Yes, I purchased a used item that set off alarm bells in the back of my head :-
1. A used item with a stock photo.
2. Description - Used and working.
However, this doesn't mean it's a bad item, does it? Hmmm,,,,, Anyway, the only reason I purchased was because I had been looking for quite a while and the item fairly rare.
Needless to say, I received the item with bits broken and bent (not from postage as it was well packaged and no broken pieces in package). Messaged seller about the damage and they replied with "what's wrong? It works!", I tried to explain the value of something is relevant to it's condition, they said send it back for a refund.
Now this is the reality, the seller is out for the initial postage costs, but has the opportunity to resell the returned item at a higher price to recover some of the cost (with the same poor description), where I the buyer have no such opportunity and is out return postage costs, with no fault except maybe impetuous ignorance. (not a crime........yet 
)
On this forum I have read it described as buying something from a B&M shop and having to pay for petrol to return an item and this is true up to a point, only, I have to pay petrol to get to the PO and then postage on top, so I don't think it equates.
A brief summary from Mr eBay on item description policy that I had to scour the bowels of eBay for :-
The problem is PayPal stipulates that the buyer must pay return postage as a general rule and with this policy in it's current form, places the burden on the buyer, with a large number returning defective/poorly described items and just paying return postage without a dispute (like me, as advised by eBay) or just keeping a defective item because of postage costs.
This blanket approach needs to be addressed and caveats introduced that stipulate conditions where the buyer does not have to pay return postage eg policy description violations. This would move the burden more to a seller putting an apt description and allowing buyers to make more use of the resolution process, if required (which is why eBay/PayPal would resist!).
Negative feedback doesn't seem to be enough of a disincentive.
Ah well, that's enough of of a rant....... if you made it this far........ geez your keen!
@masterb2006 wrote:
@*crikey*mate* wrote:
but I don't gamble (not even a raffle ticket or a ticket in a prize home)
I too would not call myself a gambler, although I have been to the casino on the odd social occasion, but would not waste more than about $10.
Ironically for you though, some people may consider buying things on eBay is a Gamble.
(or selling as well I suppose)
yes, that was a difficult one to overcome, but silent auctions are permissible, so as long as I place one bid at the price I am prepared to pay, I get away with it.
BUT LOL, yeah, sometimes buying things on eBay is a bit of a gamble, eh?
