Sorry, I am just going to have a whinge and while you would have heard it all before and I know it is a futile effort....... I need to vent.
When is eBay/PayPal going to stop punishing buyers for doing nothing, but buying items on eBay that have not been described properly or not described at all!
Yes, I purchased a used item that set off alarm bells in the back of my head :-
1. A used item with a stock photo.
2. Description - Used and working.
However, this doesn't mean it's a bad item, does it? Hmmm,,,,, Anyway, the only reason I purchased was because I had been looking for quite a while and the item fairly rare.
Needless to say, I received the item with bits broken and bent (not from postage as it was well packaged and no broken pieces in package). Messaged seller about the damage and they replied with "what's wrong? It works!", I tried to explain the value of something is relevant to it's condition, they said send it back for a refund.
Now this is the reality, the seller is out for the initial postage costs, but has the opportunity to resell the returned item at a higher price to recover some of the cost (with the same poor description), where I the buyer have no such opportunity and is out return postage costs, with no fault except maybe impetuous ignorance. (not a crime........yet 
)
On this forum I have read it described as buying something from a B&M shop and having to pay for petrol to return an item and this is true up to a point, only, I have to pay petrol to get to the PO and then postage on top, so I don't think it equates.
A brief summary from Mr eBay on item description policy that I had to scour the bowels of eBay for :-
The problem is PayPal stipulates that the buyer must pay return postage as a general rule and with this policy in it's current form, places the burden on the buyer, with a large number returning defective/poorly described items and just paying return postage without a dispute (like me, as advised by eBay) or just keeping a defective item because of postage costs.
This blanket approach needs to be addressed and caveats introduced that stipulate conditions where the buyer does not have to pay return postage eg policy description violations. This would move the burden more to a seller putting an apt description and allowing buyers to make more use of the resolution process, if required (which is why eBay/PayPal would resist!).
Negative feedback doesn't seem to be enough of a disincentive.
Ah well, that's enough of of a rant....... if you made it this far........ geez your keen!
@digital*ghost wrote:BTW.... Moral law...of sorts...done American-style..... No further comment.
Now dat's what I'm talkin' bout!
Might have to send a copy to my local MP and suggest an urgent implementation is required for the future preservation of society.
Thanks for that trusted, I'm not laughing at you...... I'm laughing with you.
By the way, someone sent me this photo a while back.....
This isn't you, is it?
@*crikey*mate* wrote:
I contacted PayPal to ask their advice. They said they did not cover postage (yep, I know that, so all good) but would provide me with a refund less postage costs and I could keep the glasses.
This is somethink to keep in mind, as I have read similar stories.
Unfortunately, the few disputes I have lodged with PayPal I have not had such luck, even after speaking to a consultant on the phone, it's always been pay the postage.
I think you might be a person who walks up to a poker machine and drops in one coin and wins the jack pot.
1933clive wrote: I choose to return the goods and suffer the cost of postage as a matter of principle and believing that the seller in China may have felt the pain of the loss a bit more than I.
It seems that the "matter of principle" always comes with a cost.
@masterb2006 wrote:
@*crikey*mate* wrote:
I contacted PayPal to ask their advice. They said they did not cover postage (yep, I know that, so all good) but would provide me with a refund less postage costs and I could keep the glasses.
This is somethink to keep in mind, as I have read similar stories.
Unfortunately, the few disputes I have lodged with PayPal I have not had such luck, even after speaking to a consultant on the phone, it's always been pay the postage.
I think you might be a person who walks up to a poker machine and drops in one coin and wins the jack pot.
it blew me away, it sooo wasn't the response I was expecting.
I had a small hope they may say that MAYBE they wouldn't require me to post the item back (they do it if it is cost prohibitive), but to settle it like that without even raising a dispute??
Blew me away.
and LOL, wish I was that person with the poker machine LOL, but I don't gamble (not even a raffle ticket or a ticket in a prize home) so i guess we will never know, eh?
@chameleon54 wrote:Ebays policy of buyers paying return postage does have some merit as it can go some way to protecting sellers from buyers simple change of mind or buyers purchasing specialist tools, using them for thier job and then wanting to return them etc.
Yes, this is a conundrum.
I have read in a tool suppliers feedback about his suspicions that a buyer purchased a tool and used it before asking for a refund.
I suppose there is a relative equilibrium of unscrupulous buyers as there is sellers.
@*crikey*mate* wrote:
but I don't gamble (not even a raffle ticket or a ticket in a prize home)
I too would not call myself a gambler, although I have been to the casino on the odd social occasion, but would not waste more than about $10.
Ironically for you though, some people may consider buying things on eBay is a Gamble.
(or selling as well I suppose)
Thanks for that trusted, I'm not laughing at you...... I'm laughing with you.
By the way, someone sent me this photo a while back.....
This isn't you, is it? 
No, that's my local postie, I always wondered why he was late some days.
This is me here-
Not really but good for a giggle anyway.
@masterb2006 wrote:
By the way, someone sent me this photo a while back.....
This isn't you, is it?
Reminds me of someone I met once who invited me to go on a vintage motorcylcle run (generally populated with old school Harleys, Triumphs, Nortons and BSAs) in prime position on the back of his (relatively modern) AP scooter / bike.... Alas, I politely declined (didn't have anything to match the fluro jacket 
).
