Untracked items

I've recently purchased two items on eBay (a book and a DVD), and noticed that neither sellers have uploaded tracking. I know sellers don't have to, but I find this trend odd, mainly because tracking through AusPost is automatically included for all items sent in Australia. Every time a seller has purchased something from me, I always include tracking, so I'm wondering why some sellers don't bother to just include it. 

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Re: Untracked items

I never wonder or find it odd.

 

The only thing that interests me is the Last Estimated Delivery Date & the eBay Money Back Guarantee.

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Re: Untracked items

Untracked letters are popular with book and media sellers for low value items. 

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Re: Untracked items

cat6809
Community Member

I've recently purchased two items on eBay (a book and a DVD), and noticed that neither sellers have uploaded tracking.

 

It depends on the cost of an item.

 

As an example, to ship a single DVD, my costs are:

$3.34 for a C5 envelope with postage

$6.79 for a C5 envelope with Australia Post tracking.

 

I use tracking for higher-value items.  It has the additional benefit of gaining the eBay Plus badge.

 

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Re: Untracked items

tracking through AusPost is automatically included for all items sent in Australia

 

Not true.

 

Parcels, and tracked or express (and maybe registered) letters.

 

Standard letters are untracked.

 

I send 30% of my books that way. I am not interested in inflating AP's profits at the expense of my own. Very few complaints.

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Re: Untracked items

Just have to say - WHOOPEE - for your - eBay plus badge.

 

Good grief.

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Re: Untracked items

Considering not all sellers are eligible to  display eBay Plus  on their listings  and because some buyers

 

only search for eBay Plus  listings,  it can definitely increase sales.

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Re: Untracked items

cat6809
Community Member

only search for eBay Plus  listings,  it can definitely increase sales.

 

I don't sell a lot, but the eBay Plus listings do make a difference.

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Re: Untracked items

Not everything gets sent with tracking but for those things that do, yes, you'd think a seller would upload the tracking details.

To me, that is the professional thing to do, I am not overly impressed by sellers who have tracking but don't upload it.

 

If I were selling, I'd always upload it because it is peace of mind for the buyer, they know it is on its way, less likely to get anxious.

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