on โ21-06-2013 11:49 AM
I won some clothes. 9 days after paying with Paypal I got an email notifying me that the Seller had been to sick to send the items till that day. Should I give a neutral? I understand being sick and there being a few days delay but it was 9 days. She didn't say she had been in hospital but had been too sick to post till then.
on โ22-06-2013 02:19 PM
Now I really do feel awful. :8}
No need to say sorry for anything thevintagereadauctions. It was just me silly... meh!
There's so much talking about stuff that's already answered if only one truly listened and drew from their own life experiences and moral compass. Be what you believe, do what you expect.
on โ22-06-2013 03:56 PM
OP do not listen to the mixed calls here , Its your decision and yours only , it is a reflection of how you feel about the transaction. Just do what you think is right nothing else.
@Super Nova I read your post but Hmm its all smoke and mirrors im afraid to say.
Lets say you get really sick and are in hospital, Would it be that hard to use a phone or laptop or even the hospital community system to email said buyers telling them your in hospital and cancel all existing listings as to avoid further problems in delivering on time while your seeking treatment, And would it really matter if you copped a neg for not delivering on time due to your illness after all how would the buyer know if no one bothered to tell them.? And if you happened to kick it well it wont matter at all now would it you could have sold umpteen items and not delivered and been negged for all of them and what's it going to matter.
And unfortunately there is now acceptable time limits eBay expect certain sellers to abide buy. I do not believe 9 days is acceptable unless your hit buy a bus or dead, there is always an electronic communication device not far away these days so how can you make it an excuse. Couple days yes 9 days NO.
And remember this is 9 days after payment it was posted not delivered.
on โ23-06-2013 07:43 AM
I would judge on the condition of your purchases and give them the benefit of the doubt. How is their other feedback. If it is all good, she is probably telling the truth.
I had items for sale a long time ago now and had to go from the country to the city for a small laparoscopy test after a negative pap smear. Expected to be in outpatients for 2 hours, 13 weeks later I was discharged after they perforated my bowel and I went into septic shock.
Not only was I too sick (in an induced coma), we were away from home and no-one I knew done eBay so there was no way of cancelling my auctions and I had made several sales. I went from a perfect score to well down. A couple of buyers reversed their negative feedback when an explanation was made but several didn't. Thankfully, at some stage eBay changed the feedback system and I went back to 100%.
on โ23-06-2013 08:32 PM
To all those defending the seller of clothes...now put the shoe on the other foot. What if it was the buyer who said they didnt pay until after 9 days because they sick. You would all be jumping all over the buyer saying things "BLOCK THEM", "Put them on your BBL" etc etc.
The sellers terms on postage should be meet its that easy. Sick or not sorry no excuse. Would you take the same excuse from a buyer?
on โ23-06-2013 08:42 PM
I have done so. I just don't go back. Nor do I take out a full page ad in the newspaper to proclaim my disappointment (a more appropriate analogy).
You seem to have tickets.
The OP asked what feedback they should give; something I would never do, as it's supposed to be the buyer's perception, not a groupthink thing. I replied with MY opinion. I'm pretty sure that's still allowed, especially when it is invited.
Exactly - FGS buyers, decide how you feel about the transaction. How in hell can anyone here advise what feedback to give when it is a perception of the experience YOU had. ?
I agree with Dave, I get what I paid for and am happy 5 stars - but someone else may have wanted the item 'yesterday' so a weeks wait will be a negative experience.
Does no-one have a mind of their own anymore?,
on โ24-06-2013 11:07 AM
Hard call, but if they were so sick they couldn't get out of bed, even to a computer, they should have given you more detail in their email message.
Otherwise, I would say they should have been in contact, just to say, got your money, I am very ill but will get out to post asap once I'm up and about and will keep in touch.
I would mark them down for communication, but I am loathe to give negative feedback unless there is something seriously wrong with a purchase.
I am in a similar situation as you with wondering about what feedback to give. Bought some pots, pick up only, went to pick them up but the boy in the warehouse only gave me 4 of the 6, and when I questioned 2 other, smaller ones he had, he just said-can't find the other two. The 2 substitutes were smaller and plainer.
Now I wouldn't mind a substitute, understand things can go missing, but surely he should have told me upfront, it shouldn't have been up to me to discover and ask as he was loading them into my car?
I later complained to the boss and was given some free terracotta pot supports, so they tried to make amends. Definitely not a case for negative, but should I even give neutral? I have held off giving any feedback so far as usually the seller is pretty good.
on โ24-06-2013 04:51 PM
OP, this would have to be a trick question, surelly!
No one would ask in all seriousness other people what f/back to give someone that you bought from.
It's not the sort of monumental decision that you need all this consultation on before leaving f/back.
And besides, seller was sick, didn't post for 9 days, so what - no big deal, not a life threatening situation, only some clothes - now if that was food, something that we all need daily, or at least every second day in order to survive - that would be a different matter. We could all see the urgency.
I can't believe what sorts of stupid stuff people find objectionable on Ebay! Things that everywhere else one regards as normal facts of everyday life.