@aussietastic wrote:
Dont take this the wrong way .. but I think if the system is setup to mark an item as posted .. when it hasnt .. just bcz a label has been printed (or actively marked) .. to avoid posible further interacion from customers .. is not good.
It is not to avoid interaction with customers, it's to actually communicate their order has progressed to a point where changes can not (easily) be made.
If I don't mark as shipped until I get back from the post office, and someone messages me in the mean time because it's not marked as shipped, asking to change their order, half the time they don't believe you and think you're just saying it's already been posted because you don't want to be accommodating.
And it's not just the expenses mentioned above that are involved - I've printed invoices and used packaging supplies by the time I mark as shipped - I'll snip an envelope open to add something else in no problems (if a request is made early enough), but discarding packaging, printing new invoices etc, is a waste of resources and money.
I've currently got a small pile of bubble mailers which were addressed, had postage stamps and a priority label applied etc, only to not be used because later changes to the order were made. At least I can still use those by just applying a printed label over the original one, but there are other times the packaging etc is just wasted.
I don't see anything wrong with trying to keep things running as smoothly and efficiently as possible (plus like I said, I mark as shipped the same day the mail is actually shipped, just about an hour or two before Aus Post actually has it).
ya but saying an item has been posted is not a progression it is a statement of fact .. or not 
We live in a difficult world where sometimes telling the truth can lead to unfortunate circumstances .. you cant please everyone .. so we all make individual choices on how we live our lives.
However, my grip isnt with someone like you .. hmm.. is it a grip? lets just call it an annoyance 
.. you seem to bend over backwards for your customers and suffer bcz of that .. I thought I did concede that marking posted that day and then posting the same day I would consider well acceptable .. it is more when it goes on for multiple days unposted when you think it has been.
I guess I do get a bit twitchy on the subject of postage bcz in the past (b4 tracking revolution) things have not arrived and the seller looks at you and goes "oh yeah?" .. also tho I did have one time where over 2 weeks had passed and no item .. I contacted the seller and the "oh yeah?" started but they refunded my money .. then I think it was the next day or day after it showed up .. so I contacted the seller and returned their money.
nothing in life is be perfect .. we can only try to do our best
@aussietastic wrote:ya but saying an item has been posted is not a progression it is a statement of fact .. or not
Same with the "Your ebay item sold!" notification - an email I (thankfully) generally receive multiple times a day, but pretty much everyone who has ever sold on eBay will tell you that particular statement of fact doesn't mean jack, lol. And I'm not trying to take your comments out of context or pull a 'what-aboutism', I think we are in agreement on most things, and my personal opinion is that - at the very least - you should not have had to contact the seller several days after the order was marked as shipped to find out what is going on.
I'm more speaking on a general level, and trying to highlight the point I make below, as in this case I prefer to speak in broader terms...
Quote: "...you seem to bend over backwards for your customers...."
Not at all. What I am is understanding and willing to be flexible, within reason, and then just hopeful that my customers afford me the same courtesy.
Spoiler
Putting this in a spolier tag because I'm tryna be succinct an not go off on unrelated tangents n' stuff, and the following isn't essential clarification, but I wanna include it anyway
I'm understanding of things like changing circumstances, what my customers communicate to me (be that through email notifications automatically generated and scripted by eBay, or direct messages they write themselves), and flexible enough to adapt my selling practices and / or adjust orders for the most mutually beneficial outcome.
I'm understanding of things like changing circumstances, what my customers communicate to me (be that through email notifications automatically generated and scripted by eBay, or direct messages they write themselves), and flexible enough to adapt my selling practices and / or adjust orders for the most mutually beneficial outcome.
@digital*ghost wrote:
Quote: "...you seem to bend over backwards for your customers...."Not at all. What I am is understanding and willing to be flexible, within reason, and then just hopeful that my customers afford me the same courtesy.
I think that is all any of us can expect
Oh .. and the item I was refering to in the original post .. showed up as "received by Australia Post" today in tracking
POSTED!!!!!!!! 
WHOOOOO HOOOOOOO ha ha ha ha ha
