Why aren't Discount Codes not being recognised ?

I have wanted to purchase a couple if itmes off Ebay using a discount code - when I place the article in the cart and go to apply the discount it will not accept it. This has happened multiple times - should I contact ACCC ?

 

Example 1 Petstock 20% POOLTIME code (apparently current) Screen Shot 2019-01-22 at 1.31.57 pm.png

 

Example 2 TV Stand - I ended up purchasing and could not access discount

 

Screen Shot 2019-01-22 at 1.36.36 pm.png

 

 

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Why aren't Discount Codes not being recognised ?

That is really strange - I just tried it on exactly the same item, and again it applied without any problems. Smiley Frustrated

 

Just brainstorming possibilities - have you been able to apply codes successfully in the past, and / or in between these ones that haven't worked? Also, have you made any changes to your account, eg with primary postage addresses. Are you using a VPN?

Message 21 of 25
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Why aren't Discount Codes not being recognised ?


@zenbooksoz wrote:

Screen Shot 2019-01-22 at 1.36.36 pm.png


But this one clearly says PINEAPPLE code ends 26/12

 

 

Message 22 of 25
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Why aren't Discount Codes not being recognised ?

Sorry.  My bad.   Didn't read enough.

 

I blame the old brain boiling in the heat.

 

back pedalling.gif

Message 23 of 25
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Why aren't Discount Codes not being recognised ?

jetsoms
Community Member

I realise that I'm resurrecting an old post here... But it was the first one that came up in google searches and I think this info might help others.

 

If the discount code doesn't want to work. Log out of eBay and checkout as a Guest. I've had to do this for the past 12 months or so and it works every time.

Message 24 of 25
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Why aren't Discount Codes not being recognised ?

Hi Thanks for that I'll give it go and see what happens cheers John

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