Why so many refunds from China?

[knowles75]

The last few items I've bought have been from China/HongKong

(99%+ /10,000+) buyer says 20-30days delivery. Then nothing ever shows up.

Payapl dispute is resolved & refunded straight away & the buyer says please pay us if you get the items.

Why is this? Its almost as bad customer service as you'd expect from a Harvey Norman.

[chrisco62]

ditto, I don't buy from china or hongkong anymore. but good question Why is this?.

[imastawka]

Strange.  I have bought from China.  Sellers have told me post takes up to

40 days.   Have received all within 2 weeks.    Maybe it's what you buy, or

from whom?

[phorum_junkie*]

Becausae the items and the postage are so cheap it is much easier and more economical for them to refund if you say it hasn't arrived after a long enough wait, they know that ost people are actually honest and if the item does arrive eventually they will re make the payment, this is much better than getting a neg or making the buyer wait whhile a replacement is sent.

[knowles75]

I understand why they refund - But why so many?

Some theories:

1) They're dishonest and expect a % of people to just ignore it - they keep the cash.

2) Australian Customs purposely 'lose' a % of cheap imported goods in an attempt to keep "The Great Australian Rip Off" afloat.

3) A leprechaun, sock thief, or bunyip is distracting the postie & raiding my letterbox.