on 04-10-2015 01:53 PM
Hi , Everyone
I won the auction today on a chainsaw , I was very happy until I recieved 3 ebay messages from seller saying , i wont sell
at auction price. I did send a message back stating he should have canceeled the auction befor close, as he had no intention to sell it for less than his price, you guesed it still no answer. He is now wanting 260 dollars more for the item after auction. Any advice on what to do next would be grateful
Thanks, M
04-10-2015 02:02 PM - edited 04-10-2015 02:03 PM
Unfortunately many new sellers don't realize that having a BIN price is not a reserve and disappears when a bid is placed.
Naturally one should always start an auction at a sale price in case there is only one bid.
If the seller is new, I would give them some slack and not leave feedback.
Should the seller send a cancellation I would decline it if the seller has been rude otherwise accept it if it appears they made a genuine error with the start price.
If they try to open an unpaid item case to get the fees back then pay for the item at the winning price.
A seasoned seller knows better and you have feedback to voice your disapproval.
It's not good form, but you can't force a seller to part with an item.
04-10-2015 04:27 PM - edited 04-10-2015 04:29 PM
I understand if person is new, but they have managed to have 4 other items at buy it now. The auction i bid on was not a buy it now, other people also had bids .Cant really do anything about it ,
makes the blood boil though Thanks for you reply
on 04-10-2015 04:39 PM
@123gumbybear wrote:I understand if person is new, but they have managed to have 4 other items at buy it now. The auction i bid on was not a buy it now, other people also had bids .Cant really do anything about it ,
makes the blood boil though
Thanks for you reply
I always understood - winning an auction or indeed a buy it now - was a contract between - seller & buyer.
This can work both ways.
The seller - is obligated to sell to the highest bidder.
The fact they don't seem to understand the rules - they are the rules.
I would pay - then let eBay handle the seller.
04-10-2015 04:53 PM - edited 04-10-2015 04:56 PM
You are right Helen under normal circumstances it is a contract.
Both buyer and seller are obligated under ebay rules but ebay don't enforce that unless a seller continually abuses it which can be seen by ebay. Even then a warning or limitation on the account is more likely to occur rather than buyer receiving the item.
However ebay auctions are technically a tender hence not enforceable under normal contract law.
04-10-2015 05:00 PM - edited 04-10-2015 05:01 PM
on 04-10-2015 05:01 PM
I bow to greater knowledge Kopes.
Does that mean - buy something outright - ie BIN - is a contract - but auction is different.
on 04-10-2015 05:02 PM
on 04-10-2015 05:04 PM
@kopenhagen5 wrote:Correct. Only too pleased to assist Lady Helen.
No need to kneel - pretty easy going.
on 04-10-2015 05:05 PM
This particular seller seems to have done it with a lawn mower as well.
Wouldn't sell it at a low price. Sold it to someone else for higher.
Extremely new to selling.