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Seller Centre has answers you can trust for all your selling questions.

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Buyers who dont pay and waste your time

I recently had a buyer who changed her mind after winning the item, and chose not to pay. What is the point, of selling on ebay if buyers can commit, and then just decide to change thier mind? What a waste of time and energy. And the said buyer is li...

Missing parcel. Seller won’t provide any help to find it and eBay sided with seller??? Help!

I have an item that has not arrived. I requested tracking info and was told the seller did not have this as 30 days had passed. Furthermore that, since 30 days was up, they were not obligated to keep tracking details and took no responsibility from t...

Aramex Couriers

Is there any way ebay can be petitioned to discontinue the option for sellers to use this truly shocking excuse for a courier company?Almost 7 thousand 1 star reviews on Google and the stories are all the same.Failed delivery attempts and no calling ...

User avatar by • Community Member
  • 328 Views
  • 3 replies
  • 2 Helpful

Resolved! Fraudulent Seller

I've purchased 9 handmade items and they are currently in transit. Before purchasing I went to the trouble of asking the seller if the items were identical to their pictures and was assured that they would be. Last night I went onto a social media pl...

What can I do about a seller who has blocked me from paying

A seller opened an unpaid item case against me for 2 books without contacting me first. I have until 20 June 2019 to pay. I contacted her and I apologised and told her I want to complete the transaction. She replied with a rude email. After trying to...

Items no show.

In December 2022 I purchased some shirts. I paid and was given a tracking number. The parcel was a no show. Contacted the seller and they sent 2nd pkg and I was given a 2nd tracking number. Again no show. Now I've been trying to contact the seller an...

User avatar by • Community Member
  • 224 Views
  • 2 replies
  • 0 Helpful

closing payment and ebay account

Hi I would like to have someone help me with my next step. I have closed my ebay listings some time ago.Ebay still has some of my sales money but will not send it to my paypal account. I have up loaded drivers licence and medicare card and for some r...

FAKE SSD DRIVES

Ok, we need to stop these idiots from selling these fake-capacity SSD drives. They will read like these have the capacity, but operate to fail that capacity or fail completely. Look out for 30TB - 16TB SSD drives - if this was even real, you wouldn't...

User avatar by • Not applicable
  • 1793 Views
  • 12 replies
  • 1 Helpful

Absured PO Box policy

I am noticing more and more transactions that cannot be completed with shipping to a PO Box here in Australia.PO Boxes in Aust. Are government run and expensive.We use this because it's secure. The roadside box is anything but.Last week I tried to or...

User avatar by • Community Member
  • 551 Views
  • 3 replies
  • 1 Helpful

greenhouse

i bought and payed a greenhouse on ca.21.02 2023 paid for it 23 FEB eBay O*24-09739-90505 Sydney 5567 $157.98 More Info Press to show or hide Department Stores Transaction date 21 February 2023 tried to check on my eb-account it is not there anymore,...

User avatar by • Community Member
  • 235 Views
  • 2 replies
  • 0 Helpful

Resolved! Scammed for $3000 - eBay is refusing to refund.

Hello, I bought an RTX 4090 brand new for $3000 AUD and the seller sent a fake tracking number. Just a day before ebay was due to help, he added a tracking number that showed it was already delivered 3 days ago, but nothing ever arrived. My mum went ...

Resolved! Is Royal mail

Royal mail Told me the Parcel I ordered was to arrive today the 28/02/2023 According to the Ebay tracking service, It was posted on the 28/02/2023. Is Royal Mail legitimate?

Item NOT showing in purchase history.

I have purchased an item through ebay using Paypal . The money has gone from my account. Paypal have all the details but the item does NOT show in my purchase history, so I have no way of contacting the seller and the Paypal details do not match with...

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