More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Purchase history not showing at all
Hi can anybody help. I purchased two items through Ebay Christmas time. One item turned up in the mail and the seller managed to email me to see if I had received the item which thankfully arrived. I am unable to leave any feedback for the seller as ...
Denied a refund. I’m the buyer
Why was my refund denied and case closed after I returned a product that was recalled for safety issues? Im the buyer
Order Number 1-13334-09 dated 16-07-2025 Value $9.75 reoerted for delivery July 2025 and yet not rec
I have purchased many stamps through your portal, this is the first time I have not received the stamps, please, investigate and advise. Beryl Adams
Resolved! Combined postage
I bought 3 X 1 items from seller based in Australia, asked for combined postage and they said yes, got the invoice for the sale of the items but there was no combined postage cost, it was showing each item a seperate post charge.Either they misunders...
Report of Fake Product Purchased on eBay
I am writing to report a serious issue regarding a counterfeit product I purchased on eBay. Below are the purchase details: Order Date: October 17, 2024 Order Total: AUD 19.88 I recently purchased the same product from a reputable pharmacy retail sho...
Counterfeit Flea Meds!
When I saw the listings I wondered if it was too good to be true. Yet, trying to save money I took the bait. Sure enough, it was nothing but water. I've been buying flea meds for years and know the smell when I smell it. I even tested it on my finger...
looking for an iphone , and i filter australia only.but i get the whole world ?
i want Australia only itmes,but i get the whole world
Results not showing.
I recently did a search with filters set to Australia only and Auction only. Apparently there are 3 results but nothing is displayed. Weird! Any ideas on what is happening?
Refund
I purchased 2 snorkeling sets on Ebay & received an order confirmation from the seller but no tracking number with the order.After contacting the seller 2 days later, with no response, I tried to cancel the order via Ebay but was declined as they sai...
Return pouch sent in wrong address
eBay sent me a message that they sent a return pouch which I think it was sent to a old address. I entered the most current address with the recent purchase, which I am returning. eBay automatically sent with the old address so I still haven't receiv...
The seller did not send me the item I’ve purchased. Can I recover my money?
I’ve purchased a pair of front disc rotor + brake pads for the Nissan Pulsar B17 2014 model thru eBay last 12 of August 2025 and the purchase was confirmed. The confirmation said that it was supposed to be delivered last 14 or 15 of August 2025 but u...
Product purchased counterfeit
Hi Have tried lodging a complaint regarding the purchasing of what was advertised as a geniune SanDisk 512GB MicroSD card from the seller . Since receiving it I have been unable to use, as the device has disc errors. Initially I was messaging the sel...
Resolved! Do sellers leave feedback?
Been on eBay since 2000, used it a lot for 6-7 years, then had a break till maybe 18 months ago. Stopped collecting various things. Anyway, the biggest thing I have noticed with modern eBay compared to old is the lack of seller feedback. I pay immedi...
integrity
I bought an item from eBay, and paid for it. I never received it. They say they sent it via Fedex, but Fedex say I can't report it missing because they don't recognise my address. They won't tell me what address eBay put on the paperwork. EBay won't ...
Resolved! Last night Fri here in Aus I saw that DHL claim they delivered item & on Thurs it was headed to USA
DHL claim to have tried to deliver item twice on Thursday which they didn't as I was home all day! On Thursday they said that it was being returned to sender. I tried to contact DHL last night however they have a useless bot who eventually wrote to c...
