eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Aussie Seller News: April 2026

Sell and grow with confidence using new tools and protections.

Play Pause

Forum Posts

Start a conversation

Cancelation

I made a order by mistake and cancelled 2 minutes later when i realized my mistake .I made a request to cancel this order and the seller would not respond but posted the order 3 days later and refused to cancel the order . This is very dishonest . Eb...

User avatar by • Community Member
  • 487 Views
  • 9 replies
  • 0 Helpful

Yanwen if seller use Yanwen your item will not arrive.

Sellers that use Yanwen should not be on eBay.4 sellers that I have brought from.7 items in total.Have not been received because the sellers used Yanwen.eBay please do not let sellers that use Yanwen be on your website.As a buyer you have to wait for...

User avatar by • Community Member
  • 580 Views
  • 3 replies
  • 0 Helpful

Cancelled sale

Hi, I purchased an item on eBay and it all went through smoothly. The next day, I recived an email to say that the sale had been cancelled as the item was out of stock or damanged. I just checked and the vendor is still selling this item and there ar...

Seller adds $300 postage after advertising Free postage.

Buying signs from India free postage then seller adds $299 U.S. postageSeller does not respond to any messages.‘Seller then cancels the order and re lists items.‘I leave negative feedback and seller has it removed.I try to contact eBay to report this...

Resolved! Selling scams are getting more elaborate

Long story short, bought a phone on eBay. Seller looked suspect to begin with but I took a chance. Seller provided tracking number which stayed stagnant for days. I eventually file 'item not received' complaint. A few days ago while at work, I get an...

suspicious sale

I am currently having a conversation with a customer about buying a caravan. this is what she has written back to me I had prearranged the deal with eBay. I chose to hire them to take care of the whole selling process as I cannot leave the military b...

Fortnite bundle codes

Hi there, I purchased a fortnite bundle yesterday and In the description it said I was supposed to get six digital codes. I have received the confirmation email saying I have payed for it but there was no codes there. I have checked my eBay messages ...

User avatar by • Community Member
  • 189 Views
  • 2 replies
  • 0 Helpful

Resolved! Seller won't refund or post item.

Hi. I have purchased a PC for $740. The seller messages me and asked for more money or he will cancel the order. I told him he is free to cancel the order. He says he doesn't want to pay any eBay fees and won't cancel it. He admits he won't post the ...

User avatar by • Community Member
  • 717 Views
  • 9 replies
  • 0 Helpful

Beware 2 year warranty fraud.

Buyer beware 2 years warranty not worth a pinch of salt. And yes Ebay does not help. Purchased a rangehood and within ten months the led light casing warped out of shape and popped out. Have you had a problem with REMOVED products? Any ideas? VICAT?

User avatar by • Not applicable
  • 1693 Views
  • 40 replies
  • 0 Helpful

Postage from USA - why so expensive?

I have pretty much given up buying avything from the USA. Are their overseas postage fees really that exhorbitant at the other end? We are talking $25 - $30 for very small packages, compared to around $10 - $15 equivalent delivery method from the UK.

User avatar by • Community Member
  • 63871 Views
  • 149 replies
  • 23 Helpful

Since covid sellers have gone rogue!

I have been buying from ebay for many years, since ebay started really but the last 18 months or so i have noticed things changing, and not in a good way. Has Covid made everyone turn into a creep?Sellers are sending out faulty, bad quality products ...

User avatar by • Not applicable
  • 279 Views
  • 4 replies
  • 1 Helpful

Resolved! Drill drivers

Be very careful when buying Chinese made cordless drill drivers. I recently bought a so called 48 volt drill driver through eBay and found one battery was defective. On impulse I checked the voltage of the “good” battery and found it to be 20.3 volts...

Featured Posts

Top