Buying

How does one make contact with eBay to escalate a matter?

There's no email option and selecting Contact us just sends one into an eternal loop as none of the options are relevant. I wish to report an unsafe item purchased just less than a year ago which exploded and could have resulted in damage or serious ...

Grossly over priced coins be aware?

It is quite obvious that some sellers (not everyone, as I've met some beautiful thinking people on ebay), do not care if they are bluntly being deceptive, awhile pleading ignorant on what they sell or some give way too much information to convince yo...

Resolved! missing order 27-13057-51325 due 16 June 2025

My order of 15.5.2025 due 16.6.2025 has not arrived.

Item sold on buy it now price $ 10.00 under listing price

Item was listed as buy it now price $ 46.00 and ebay sold it for 36.00. Why ???

I send back a item was wrong 3 months already and i dont have mi refun i want to talk to a persone

I want mi money back$ 700 i already return the item 3 months ago i want mi money back

Passing the buck!

Bought an item ( still in warranty) worked for a period of time. EBay sent out a warning for this product which then stopped working. contacted seller from eBay. They got a different company to send us a video to “fix it”. Which didn’t address the pr...

Resolved! Appropriate feedback

I bought an item which had $50 postage. I expected it to be quite heavy so thought seller had found out $50 would be the postage. When it arrived, the box net was 7.2 kilos and the actual postage was $35.65. Also the buyer used a very thick heavy box...

Return Case Opened 15 days ago - no response from Seller

Hello -- About 15 days ago I opened a Case to return an item as its description was incorrect. The seller based in Victoria is one of the largest online sellers of automotive performance products in Australia. The description consisted entirely of on...

Forced product review: How to disable

I am getting tired of the forced product review before I get a chance to even use the item for any length of time. Is there a way to disable this "feature"? If not, I'll continue to leave 1 star product reviews and then provide honest feedback to the...

Seller ignored my message and I finds this happened

So Seller posted a Fake tracking which only shows pick up scheduled and nothing else, does this means seller is just wasting my time and my only option is wait for estimated delivery date and open a case and wait another three days for them to cance...

How to contact EBay directly and not talk to a bot

Hi all, Asking for some advice….. How do I obtain a list of my transactions during 2010 - 2012? In particular, I looking for an item bought from the US which was refunded. Transaction history doesn’t go that far back ,and the feedback doesn’t have da...

dispute a charge that is not on our ebay account

order 11-13198-19521 is on our bank statement but there is no record of this on our ebay account

Getting custom refunded??

I purchased a product for my car and provided the VIN as requested when ordered. I received the parts from overseas and they are not what I ordered. The seller admitted that the parts advertised were not for my car (even though my car was on their co...

damage product

Hello, I bought an scooter 3 months ago and im getting trouble with It because the fender just broke up, its second time it happen the same, im trying to contact the seller but he doesn't answer. the panel as well it gone off and I just realised afte...

Resolved! I received a fake ps4 controller

So im aware that there are 3rd party controllers out there, but this was in what appears to be a genuine sony box. Listing for the product:https://www.ebay.com.au/itm/146674117971it wasnt untill it came in the post and the packaging was crushed that ...