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Forum Posts

How to appeal a claim as a buyer

I recently returned an item as it was faulty. Ebay requested I sent it but then have closed the claim as there has been more than 10 days without an update on the tracking information. I have contacted Aust Post a number of times but today is the fir...

User avatar by Community Member
  • 496 Views
  • 1 replies
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how does it happen?

how can a seller get it so wrong? ordered something from queensland. i live in country south australia. i get a tracking number from 'fastaway' couriers. i check the number today as today was the last day of the predicted delivery time. i discover my...

User avatar by Community Member
  • 2573 Views
  • 52 replies
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Resolved! Automatic Cart?

I absolutely will not use the cart because I know it sterfs sellers around too muchwith combined invoices. I purchased (committed to buy) 7 items from one seller. I deliberately didn't 'add to cart', but 'continued shopping with this seller' I then a...

User avatar by Honored Contributor
  • 1183 Views
  • 14 replies
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Item location lies

Hi all, purchased a small item from a seller, on the promise that the item was located in Sydney. It was paid for on the 16th Dec, and we are in NSW, but the item is still at large. On checking, the seller is registered in China, so why in the world ...

eBay money back guarantee for counterfeit item

So I bought an item from overseas listed as being a brand name product. Upon arrival I realised that it's a copy and is also not up to standard even as far as copies go. I've priced return postage and the cost will exceed total purchase price so doub...

Claim denied for undelivered item and tracking shows it's still in China and has not been delivered

It's way past delivery time and item only shows at being in China at 21st September with no further movement. Openend a claim with PayPal who closed the case ? It wasn't for much but I've only ever had a few items not show up and as they are only ine...

I've left negative feedback for a seller, it had no inappropriate comments, yet, eBay removed it

I've left negative feedback for a seller. The feedback had NO inappropriate comments and I commented that the negative feedback was based on my honest negative experience. The seller requested a 'revision' but I declined, the seller then appealed to ...

User avatar by Community Member
  • 1795 Views
  • 18 replies
  • 1 Helpful

Resolved! Shonky sellers

I asked a seller to do up an invoice for some items as I couldnt check them out normally answer was certainly (no word from them yet).Wanted an item of another seller as its listing was about to end and asked if they were going to relist it answer wa...