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Forum Posts
Resolved! Dispute with global shipping
Hi , recently purchased a small model aeroplane engine that was from a static display , contained no fuel and was in a sealed plastic bag . Item was deemed a restricted item by global shipping and I was given a full refund the engine was confiscated ...
Returning a domestic sent (Au) item, seller provides international return address (China)??
Is this fair and acceptable? Paragraph 6.) under Eligibility (https://pages.ebay.com.au/returns/) says both of us must be located in Australia? The seller is one of those that advertises Aus Post and "AU STOCK" in bold type on their main product pict...
Promised replacement if cancel request
I opened a complaint about 2 purchases which never turned up. The seller requested I close the case and they would send replacement straight away or full refund if the replacements did not turn up. Well nothing turned up and they will not reply . Any...
Warranty
I’m relatively new to eBay. I purchased an item (a Dyson replacement battery) that advertised 5 year warranty. After 2 years or so there is a problem but I cannot get a reply from the seller.Any advice on my options would be appreciated.
Resolved! FAKE .925 sterling silver jewellery
ebay is allowing sellers to advertise and sell FAKE .925 sterling silver jewellery. I perused the message boards and found similar complaints way back in 2014!! This is still going on today.fake silver jewellery The pic shows the many rings etc I hav...
AusPost Van delivered my item to someone else down the street.
I bought a large book. It was scheduled for delivery. Since I know roughly when the AusPost delivery van passes the street so I was keeping an eye through the window. Then this afternoon I saw the van passing my house without stopping and a few minut...
Why is pastage so slow lately?
Has anyone else in Australia noticed exceptionally slow postage times lately? I am seeing 4 and 5 week delivery estimates on nearly all international items and domestically, the times are appalling. I had one item recently sit for 8 days in Chullora ...
Ebay plus a joke
I know it's early days, but based on what I see, there is no way in hell I'll be paying for Ebay Plus. I buy a lot and have a large watch list and have noticed that the only sellers offering it.... are those that had free shipping already! lol and of...
Item not received by collection point but marked as picked up
Hi members, Am using eBay for more than 5 years, haven't had any problem. But the recent one issue am not getting help from anyone.Here are the events:03-02-2024 : I ordered an item and I opted for pickup from a hubbed store in Sydney NSW.03-02-2024:...
Global Shipping Program
Buyers beware of sellers in the USA who are on the Global Shipping Program. I recently bought 4 watches from the same seller in the USA, and when I went to pay, there were 4 shipping costs - $17.70, $17.40, $17.80 and $17.89. (Try and work out why th...
Can a seller refuse to give a refund?
I purchased a pocket knife as a gift for my husband for our anniversary to replace one he lost. Unfortunately the one i purchased was too big so i sent it back and asked for a refund as the seller had the listing as "refunds accepted within 14 days"T...
Hi. My last purchase; Ryobi Power Head
HI. My last purchase on e-bay was a Ryobi Pole Saw, or at least I thought it was. When my purchase arrived it was only the power head, which is of no use without the pole.I tried to buy the pole at Bunnings, only to be told that the pole cannot be pu...
Ebay seller takes money doesn't provide warranty item or return monies
My mistake was believing seller and giving him too much time to provide warranty return or to raise with Ebay. Consequently I'm out $600
Fraudulent ebay seller
Hi all, About a month ago I had purchased a Meta Quest 3 from an eBay seller. One day after the return window had closed my Meta account was suspended without notice. I had contacted Meta and I was informed that the original purchaser had opened an i...
Photos - why can't we copy them anymore?
It was extremely convenient to be able to copy a photo on a listing that was too dark and lighten it so we can see it better. Ebay appear to have removed our ability to copy a pic and so buying is even more risky! I looked at a black top just now and...
