Complaint about <Removed> seller--BEWARE of this seller--On 10/10/2010 I purchased a brushcutter from this seller. Unknown to me at the time was the fact that this seller was selling goods on EBay which they did not have in stock! After waiting 3-4 weeks after paying for the brushcutter, they finally answered my emails and advised that they were awaiting stock. I then made a complaint to EBay about this buyer selling goods which they did not have and after investigation by EBay, my brushcutter finally arrived some 6 weeks after my purchase. <Removed> did send me a $25 cheque "in consideration of the delay with your brushcutter" I was happy with the brushcutter. Recently, the pull starter on the brushcutter broke and I then contacted <Removed> through EBay for a replacement pull starter assembly, on the 9/6/2014. Before they would assist me , they requested that I provide them with--1) date of purchase, 2) full delivery name, 3) full delivery address, 4)EBay user name, and 5) telephone number. I provided all the requested information on 10/6/2014, as well as a photo of the pull starter assembly. <Removed>then started "playing games with me, stating that they never recieved the photo, even though it was attached to my email to them. I resent the photo to them another 2 times. They replied that they had forwarded the matter onto their spare parts section and were awaiting a reply.On 12/6/2014 I again emailed <Removed> requesting a reply, however they have ignored my email to date. I feel that <Removed>have "played games" with me as I put in a complaint about them 4 years ago!!! I find their behaviour very unethical and just plain childish. EBay does not need these types of sellers and they are hurting the reputation of EBay. Could you please look into this matter. Thanking you, Graham Carpenter.
