on โ21-08-2014 07:53 PM
Solved! Go to Solution.
on โ22-08-2014 10:05 PM
โ22-08-2014 11:57 PM - edited โ22-08-2014 11:59 PM
Why? The (AQIS or mail service?) have already told the OP by email the item will not be released and will either be returned to the sender or destroyed.
on โ23-08-2014 12:03 AM
@am*3 wrote:Don't you find it quite expensive postage/shipping wise Michelle, to have food items sent from overseas?
I'm sure she does, but maybe Michelle's animals are intelligent enough to appreciate it.
on โ23-08-2014 12:12 AM
If it was pet food/supplements, the following may explain why the op's parcel was intercepted.
What will the Department of Agriculture remove from international mail items?
The following information is a basic guide to goods you should not mail to Australia.
Any items that contain insects or larvae will be seized and must be treated at the recipientโs expense or destroyed.
on โ23-08-2014 06:42 AM
on โ23-08-2014 08:16 AM
on โ23-08-2014 08:32 AM
on โ23-08-2014 10:42 AM
Yes Michelle you have definitely done your dough.
Using the GSP would have made the postage very expensive....did you realise how much it was going to be before you bought the item?
As for the seller saying the item should not be inspected by Customs...he is very wrong. Bulk shipped items coming via courier services are probably more thoroughly inspected than items arriving in the ordinary mail.
Pitney Bowes charge exorbitant fees to prepare the Customs paperwork for the GSP service and I believe that it is not doing a very good job. A lot of parcels are being rejected by Customs purely because the Customs Declarations are not in order. We have heard over the grapevine that FedEx has a higher percentage of items seized by Customs than the other couriers because of the GSP.
on โ23-08-2014 11:35 AM
@michellebartley wrote:
Does anyone know anything about quarantine permits so as you can import food product from the US.
I would imagine that a Quarantine Permit, if such a thing even exists, would not let you import food products without having them subject to quarantine inspection, especially if you have multiple casual suppliers of a product sourced from eBay.
If the items that have been stopped are not allowed then they are not allowed. Stop buying them on eBay.
on โ25-08-2014 03:55 PM
Just curious, why would you buy petfood from the USA? Plenty of good stuff sold here. Just interested as I have pets and wonder
what the US offers that we don't.