on 22-12-2014 11:57 AM
Seller admits to not having item in stock when advertised on eBay. (Another issue addressed elsewhere!)
They have my money via a PayPal payment.
I have asked for refund but seller is asking for Bank Details to return money?
Something sounds fishy to me............I just know this is going to get messy.
I have reversed PayPal payments when necessary or part refunds etc, it is very easy.
Some one please tell me I am not going to get messed around.
Wishful thinking on my behalf.
Solved! Go to Solution.
on 23-12-2014 12:53 PM
If you wanted to teach the seller a lesson you should have supplied your bank details then as soon as you had the money you could have opened a Paypal dispute no doubt giving them a minor heart attack as they would discover they had no way of winning the dispute. You could have then waited the whole 20 days before you didn't escalate to a claim and then tell the seller you hoped they now got the point.
It used to be worth a seller's while not letting items end if they were waiting for more stock ad that would mean they had to relist and would lose their search rankings but no they can choose to have the number left at 0 and it stays listed until they add more stock.
on 23-12-2014 04:05 PM
Sounds to me as though the seller has already withdrawn the funds from their PayPal account and no lnger has the money in there to refund with.
There is absolutely nothing wrong with giving your seller your bank details for a refund that way.
Otherwise you will just have to wait about a week for the seller to top up his PayPal account to refund you.
on 24-12-2014 12:08 PM
All has ended well (Which is a change for most issues expressed here).
It was never an issue of not wanting banking details used but the fact I know with my banking when money is transferred it is often held up for approx 2 or 3 days incomming and then to transfer back into PayPal can take another 1 or 2 days the wonders of modern banking. A refund on a PayPal purchase is immediate and means those funds are available right away.
Because much of my current PayPal balance is held on 21 day hold (a completely different issue) I needed the refund ASAP back into PayPal to have enough available funds to make another purchase.
Never the less a quick call to PayPal and 2 days later the seller has made full refund.
The issues may not all be the sellers fault (other than listing items which they do not have in stock which I am becoming aware appears to be an accepted practise by many sellers and again that is another issue).
I have my money. The sale has been cancelled on eBay. Not sure about sellers rating but I have not left any negative feedback other than a individual message to seller about items listed and not available.
It may well yet be a Merry Christmas
on 24-12-2014 12:51 PM
well done, I'm glad it worked out for you. Good on you for having a little Christmas spirit!
on 24-12-2014 12:52 PM
Sound advice – that is if you want a conviction recorded for internet fraud.
If you are entitled to a refund, you are entitled to only one refund. LET ME REPEAT THAT – ONLY ONE REFUND.
Therefore, if any buyer is stupid enough to try this on – that is use multiple accounts in an attempt to get multiple refunds in connection the one (same) transaction, then they have only themselves to blame when the police come knocking on the door.
on 24-12-2014 02:51 PM
Which is exactly why I would not ever contemplate going down that road.
I think others were just pointing out this could happen.
I may be naive but was of the understanding it was for my information not for my action.
I have my money once which is all I wanted however as a seller also I am now a wiser person if the shoe ever ends up on the other foot.