Updates coming to eBay.com.au Discussion Boards

[michelleoz@ebay.com]

Over the next few weeks, we’ll be introducing a number of changes to the eBay.com.au Discussion Boards.

What are the changes?

We’re introducing new ‘Rules of Engagement’ similar to the  eBay.com Community. You can review the new Rules of Engagement below.

We’ll also be making some changes to the current structure, aimed at simplifying the experience and ensuring the Discussion Boards are dedicated to eBay related discussion. These structural changes mean that the Community Spirit and Fun & Games Boards will move to Groups. Having said that, it’s important to understand that both Community Spirit and Fun & Games will still be Discussion Boards with the exact same functionality as exists right now.

Eventually, we’ll look at a ‘makeover’ of the platform which includes a responsive design for a better mobile experience, again similar to eBay.com.

The new structure is outlined in detail below.

Why?

We have an active group of users already using our discussion boards for engagement, education, insights, knowledge and friendship. We also have new users every day seeking guidance, clarity or help from experienced users and/or eBay.

By simplifying the structure and ensuring conversations are dedicated only to eBay related topics we hope to encourage more eBay members to visit and engage in conversation on the Discussion Boards. We’re also looking forward to using the Discussion Boards to better engage with hear from, educate and inform customers.

We’ve seen great results in the both the US and UK on the back of structural and/or engagement changes they’ve made so we’re taking those insights and introducing similar changes here.

Please feel free to ask questions and share your thoughts about these changes in this thread. I won't be posting every day but I will check back a few times a week.

Regards 

Michelle

[go-tazz]

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@imastawka wrote:

A question for anybody, please.

Was this board heading here before, or did Michelle just make a new one?   - 

eBay News & Information > Community Feedback

Cos it's sure attracting a lot of weird questions.

The'Community Feedback' part is what is getting them here.

I reckon it should just contain Ebay News, and be made incapable of starting new threads.

---

It's been there for a while but I think that the reason it's getting more "weird" questions is that it's the first

boards they see and they believe that's where they have to post.

As you pointed out Community feedback is what's getting them here,(but they haven't checked/seen that

it's only intended for Feedback for the discussion boards).

It would certainly work better if no new threads could be started so that it stays on topic,

[michelleoz@ebay.com]

Just a reminder that changes to the structure of the boards will take place tonight. There may be some disruption between 8pm and 11pm, including periodic inability to post to certain boards. 

We expect the changes to finalised by 11pm.

Regards

Michelle

[padi*0409]

Michelle, what changes are being implemented tonight so that we can get an idea of what they are?

[lyndal1838]

*sigh*  Looks like we will find out by trial and error Padi.   Michelle is unlikely to return before the change are implemented to warn us what to look for.

It appears that Stawks was right....they are working on US time.

Edit.....the Technical Issues board has appeared.  I wonder who will be the first to christen it?

[padi*0409]

Mushroom syndrome strikes again lyndal....................surprise, surprise................

Surely it wouldn't be that hard to post the board changes to this thread so that we at least get a heads-up on them, since we were asked at the outset to post comments/questions here.

Quote:-

"Please feel free to ask questions and share your thoughts about these changes in this thread. I won't be posting every day but I will check back a few times a week."

Regards 

Michelle

[imastawka]

She's busy locking threads, it seems, Padi.

A mod's job, if ever I saw one  

[*tippy*toes*]

The only post in the tech issues thread has been moved. There's also a chat with ebay staff heading. I'll believe that when I see it. Members will be waiting forever for a reply from an ebay employee.

[luna-2304]

As you may have noticed the changes to the boards have taken place, with most things being completed. We are still working on the PowerSellers board and this should be completed in the next few hours. Thanks for your patience. 

[padi*0409]

So no action was taken on locking old threads luna, when it was one of the ideas she said she'd taken on board...................

http://community.ebay.com.au/t5/Selling/eBay-Listing-Removed-Duplicate-listing/m-p/205314#M19890

http://community.ebay.com.au/t5/Selling/Is-this-guy-duplicate-duplicate-listing/m-p/2074723#M156379

[lyndal1838]

Give Michelle a chance Padi....she did say she was starting with the oldest threads on each board and working forward.

Given the sheer volume of threads that are over 12 months old it may take her a week or so to get them all locked....or a year or so, depending on how long she works at it each day.

I would think it would be quicker if the Mods were asked to do some locking of threads on each shift.  They have precious little else to do these days as the boards are so quiet....reading every post on every thread posted in 24 hours should only take an hour or so.