I hate self serves! Why do I want to make a company richer?
When the self serve staff call me out of the register line to put me through self serve, I refuse. Would rather just wait as I heard that at the end of the day there are tallies for how many customers choose self serve over those that want to be served. It doesn't record how many of those customers firstly wanted to be served but were then served on self serve.
I also have a germ phobia and those screens are disgusting!
Lol stawka......they wouldn't even drop their prices to compensate their savings.
Last time I used my everyday rewards card I received an email inviting feedback on my experience instore. I grabbed that opportunity to let management know what I really think of self serves 🙂
Lol wouldn't work, the amount of times the weigh bench would play up and the attendant having to come and go through all your shopping to see where the problem is......much quicker to be served 🙂
A separate wide aisle with self serve machines on each side. Customer scans their own items (or weighs vege etc), puts the items in the shopping bags, then chooses payment method etc, pays and leaves.
Saves big queues. Any queue for the self serve area, means waiting for one of 6-8 machines, not like a queue at single manned checkout.
People didn't like ATM's when they were first installed either. They are here to stay though.
Yesterday, Coles, mile long queues at the self serves and the 3 other checkouts that were open, they opened more normal checkouts thank goodness, I also refuse to use self serve on principle, the couple times I was conned into it by their staff the silly things never worked properly, so no more.
