Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

artforartssake
Community Member

I posted a task on AIRTASKER today asking for someone to set up my email account on my computer.

 

I had a few offers BUT they all say they can do it REMOTELY.

 

As I'm not really familiar with this kind of procedure, I was wondering whether it's safe to allow someone to do it that way or is better to insist that they come to my apartment? Admittedly two of the three offerors have excellent ratings: one has nine pos ratings and one has three pos ratings.

 

I'm not exactly a tech-savvy user and at the moment I can only access my emails via Bigpond's webmail service. That's a pain as it means logging in every time etc. So I'm keen to get someone to set it up, so that I can just click a button like I used to do, and send or receive emails rather than going via webmail ea time.

 

I offered $40.

 

Thanks

 

 


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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

no rush to respond but I seem to have done something, cos I can now access my bigpond account from the start menu by going to the MAIL tab,

 

so that's progress!!

 

However it keeps telling me that it isn't "synced" AND I don't know how to access my email addresses, which are in Google contacts

 

any suggestions?

 

appreciate yr help!


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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

Hi art,

So you cant see the word  'file' in the upper right corner?

What do you see?

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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

sorry I got distracted, but no, I cant see the word file in the righthand cnr


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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

OK, Im here now- what about this link?

 

http://windows.microsoft.com/en-au/windows-10/getstarted-set-up-email

 

try this.. and tell me what you see

 

 

Message 25 of 53
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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

ok, I;ll do it now


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Message 26 of 53
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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

ok, it's the instructions


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Message 27 of 53
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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

Not being rude, but do they make sense?

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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

Yep, I think I got it now!! managed to link in the contacts via the PEOPLE app,

 

thanks v much


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Is it safe for me to allow a technician to have REMOTE ACCESS to my computer?

Youre welcome- not sure I did much!!

I suspect its a Q of confidence- as my 'IT guy'(my teenage son) would say- its only jargon, just try something, its not going to blow up!!lol

 

I think mail and contacts are automatically set up in windows 10.

The synching appears to happen automatically...youre always welcome to pm me, if you think I can help again.

 

 

Im with another provider, but I phone them if Ive got any Qs- they charge enough lol..

And utube is v helpful- it can be surprising to realise we know more than we thought!

 

Good luck with it, see you round here another timeWoman Happy

 

 

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