WHAT CHANGES WOULD YOU LIKE TO SEE ON EBAY DISCUSSION BOARDS - Ina Steiner

[cueperkins]

EcommerceBytes Blog - Ina Steiner

"eBay is revamping its community area including the discussion boards. The change comes as eBay transitions away from using LiveWorld to moderate its boards. As we report in Monday's news story, eBay was not ready to provide more details when we broke the story last month. Who will moderate the boards - will it be brought in-house, or will eBay outsource it to another company? We'll have to wait to find out.

But we do know eBay is revamping the boards. Certain features will remain the same, but the design will change."

One change that is puzzling is how eBay will designate an employee's post. In the past, moderators' posts were always shown with a pink box - with the new design, posts from eBay employees will be identified by a blue box surrounding the post. Users had always referred to eBay forum moderators as "pinks" - so changing the color seems an odd decision.

Users have already expressed concern over what the change in moderation will mean for the user experience, so hearing that eBay will revamp the community area will likely cause more concern. On a positive note, eBay will move all previous posts to the updated forums.

What do you think of these changes, described here:

http://www.ecommercebytes.com/cab/abn/y13/m06/i10/s02

and what would you change on the eBay discussion boards if you could, and why?

http://www.ecommercebytes.com/C/blog/blog.pl?/comments/2013/6/1370828741.html/1/0#comments

(Warning comment at your own risk, they who must be obeyed or else, are still watching but not for long hopefully)

[cueperkins]

*almost spits coffee all over the screen*...:^O

If it were down to numbers I'd reckon our political spammers have already nailed the win on this forum....and apparently that's not in breach of forum rules?....lol....go figure.

[izabsmiling]

Is it time to pull the little bird out yet Hawk 😄

What is it ? A blue wren ?

[izabsmiling]

EM, I remember that thread 

[izabsmiling]

As far as changes I'd like to see less of the types who may describe themselves as big tough footballers but who actually display that by intimidating,belittling ,stalking,threatening other posters or groups of people.That is not sane or tough (regardless of how often they tell others that is what they are) ...and is not an encouragement for me as a buyer to buy ....that's an ideal world and as ebay have told me you get them in every community.

[the_hawk*]

EM, I remember that thread 

wow you must have been around for years and years, all that stuff went down back in about 2006

[the_hawk*]

Morning Cue,

it was called Community Next Generation Board &  was supposedly a board where you could ask the mods a question.  They dId answer some questions, but not all. anyway I just noticed that it's completely disappeared.

Its one way to stop people asking questions :^O

[izabsmiling]

wow you must have been around for years and years, all that stuff went down back in about 2006

does nothing and no one register after these days of the old board ?

even your own threads ?

the bird pic jogged my memory 

[izabsmiling]

on site moderators with English as their first language would be great.

No encouraging to see posts which should REALLY go remain and receive emails for inane comments.

[azureline**]

Morning Cue,

it was called Community Next Generation Board &  was supposedly a board where you could ask the mods a question.  They dId answer some questions, but not all. anyway I just noticed that it's completely disappeared.

It is still here I think? I posted there a month or 2 back but didn't get any replies from the community helper.

[izabsmiling]

Debs right...it's gone