What Would You Do ?

[opmania]

Yesterday I was walking through the LIbrary

and right in front of me was $10 on the floor

it was right out in the middle of the room , no one was standing next to it

so I pick it up and put it in my pocket and walked out as I was about to do .

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Some years ago I worked as a checkout operator at one of the Big 2 supermarts

one day an old man came through my checkout and paid with $100 note

I could see a smalll dog ear in the corner but noticed that the note was still complete

thus meaning that two $100 notes were perfectly stuck together

I acessed the situation quickly in my head because I had never struck this before

1- just put it in the register it belongs to C*l*S

2-put it in my pocket no one is ever going to know and the register will balance

3-give it to the old man even though he had no clue and would have recieved the notes joined

anyway I had a quick look  to see that the supervisor was not around pulled the two notes apart

and gave the second one back to the old guy

he was so happy that I thought I had done the right thing but never told any of  my co-workers about it

what do you think you would do ?

[opmania]

Thank you Kopes.
I had no intention of keeping the money my biggest dilemma was whether I should give it back to the customer or as an employee should that money belong to the store once it is in their possession.
I just put in the third case senario because it was another possibility that someone else may have chosen. It did go through my mind more as a deduction of rational processing but I wouldn't have kept it

[i-need-a-martini]

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@kopenhagen5 wrote:

The Op didn't consider stealing it, saying they checked the supervisor wouldn't see in case the supermarket thought staff were giving wrong, too much change.

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Then you must have missed option 2 in the opening post. This is what the OP said:

1- just put it in the register it belongs to C*l*S

2-put it in my pocket no one is ever going to know and the register will balance

3-give it to the old man even though he had no clue and would have recieved the notes joined

anyway I had a quick look  to see that the supervisor was not around pulled the two notes apart

and gave the second one back to the old guy

he was so happy that I thought I had done the right thing but never told any of  my co-workers about it

[azureline**]

Why assume the old man got them elsewhere?
Lots of old people keep money at home under the matress or in a full wallet.

[happyroo_bunji]

IMO its a no brainer.  I ALWAYS hand back the extra money if a customer gives me too much.  I am confused as to why you'd think that the money is in the stores possession when they hand it over?

[happyroo_bunji]

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@happyroo_bunji wrote:

IMO its a no brainer.  I ALWAYS hand back the extra money if a customer gives me too much.  I am confused as to why you'd think that the money is in the stores possession when they hand it over?

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I'd like an answer opmania to the above.  I'm very curious

[imastawka]

Ummm,  I thought OP answered that one at post # 18

[azureline**]

That makes no sense though. Obviously the cash register would be over by $100 so clearly belongs to the customer.

[happyroo_bunji]

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@imastawka wrote:

Ummm,  I thought OP answered that one at post # 18

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not really.  I still don't understand how on earth they could think the money was in the store's possession?

[lloydslights]

Why doesn't the OP ask the supervisor at a time convenient to both, what is the procedure?  Because if one employee is not aware of what to do, there will be others as well.  Thinking further, wouldn't that have been part of the training to become a cashier/checkout operator?

I think in some stores, there are security cameras over registers.

DEB

[opmania]

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@happyroo_bunji wrote:

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@happyroo_bunji wrote:

IMO its a no brainer.  I ALWAYS hand back the extra money if a customer gives me too much.  I am confused as to why you'd think that the money is in the stores possession when they hand it over?

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I'd like an answer opmania to the above.  I'm very curious

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if you read the original post properly you will understand that the man did not hand me $200 he handed me $100 with another note

stuck  together .I would expect that a less experienced operator would have not even noticed this and the customer had no idea

that it was there from the sheer look of amazement on his face when I pulled the two notes apart and handed the other one back to him

If i had not noticed this I could easily have put it in the register draw and that would have been the end of  it and it would then

belong to the supermarket end of story .

It was only because I held it up to the light to check that it was real as I always did , and I might add that not all operators did this,

that I even noticed any irregularities .

I knew that if I had called over a supervisor they would have told me to put it in the register

because all of the supervisors were very pedantic supporters of the establishment

So I took it upon myself to give it to the customer at my own peril because I am absolutely certain that if someone had seen what had

happened that I would have gotten in trouble over it , maybe even sacked , or that is what I was thinking at the time .

Even I had been working there around 7 years I thought that the money is better off in his pocket than the shops

I don't get what is so hard to understand about this .

And further to that as an employee my loyalty should have been first to my employer not to the customer and once that money is

handed over the counter it belongs to that establishment