Lack of assistance from Ebay support for changing from and business to an individual

[01tonyd]

I am not happy with the service Ebay is providing as Ebay is happy to move a user from an individual account to a business account without any problems. But not willing to move a business to an individual account. I was moved to a business account and now I wish to move my account back to an individual account as I no longer have a business name and ABN. I have been informed that I need to create a new Ebay account and setup a new store then add all my 255 items in my current Ebay store. This is a very time consuming process which could take me 2 to 3 weeks to complete and I will loose all my current ratings, history and selling details records which I have built up over the 16 years as a member. Can Ebay please assist as I don't feel that Ebay is providing a service I am and have been paying for. if you can move a user from individual to Business it should be just as easy to move them from Business to individual account. II have been provided a complains number from your staff member Thea. can you please have someone assist me on making this a simple process please. I am happy to provide all validation details requires. Regards Tony

[sandypebbles]

I'm afraid I have only had a personal account, so I cannot tell you what you need to do

I can tell you though that nobody from eBay reads peoples posts/questions here

Recently, some eBay staff have started posting 'topics' of their own, but nobody reads posts made by community members

I am sure that one our very experienced sellers who have been through the process can advise you once they see your post though