We are not able to sustain the payment for eBay plus and request a refund.

[on-linehessy2012]

On 21st July payment for annual membership for eBay Plus was taken from our account and we need it refunded please.

This is within the 14 days as set out in the Terms and Conditions.

Please cancel our membership.

Kind regards

[gutterpunkz05]

You have to request the refund via Customer Service.   Contact them via live chat ASAP

2.3. If your existing membership renews automatically at the end of your membership year and you are charged the annual membership fee, you will have 14 days from the date you have been charged on your preferred payment method to request a refund of the membership fee from Customer Service. If you have not already cancelled your membership in accordance with clause 2.1, Customer Service will cancel your membership for you. For the avoidance of doubt, you will no longer be entitled to the benefits of your eBay Plus membership from the date of cancellation.

[lyndal1838]

Any idea of the date of that update gutter?
It was not in the original T & Cs....it was strictly no refund after the funds had been taken.

[gutterpunkz05]

When the annual renewals first started rolling in, ebay copped a lot of flack, they stuck with the original terms for a while but then added the get out clause, I thought it was seven days grace but it is saying 14 and you must request a refund, as I read it, simply cancelling within the grace period does not auto generate a refund
OP is fast running out of time

[lyndal1838]

Thanks gutter.