post fee

[essendonhealthlife]

The client cancelled the order, and We didn't post by post office, but eBay office charged Australia Post shipping fees! Could  someone help to solute this issue?

[gutterpunkz05]

If you generated a postage label but did not use it, you had 5 days from the time of generation, in which to cancel the label.    If you failed to cancel within the 5 day limit, the charges remain valid and you are not entitled  to any refund.

[davewil1964]

Did you post?

Did you generate a label?

If yes to either, why.

If you cancel with the reason 'non-paying bidder' eBay will refund all fees.

So many questions, so little information provided.