eBay

When trying to lodge a parcel  with an eBay printed pre paid label at Australia Post, they recharged me. How do I get a refund on one of the postage charges? ... View more

Two times in the last couple of days I have printed off my postage labels for mailing with Australia Post but when I take the parcel into the Australia Post outlet, their scanners don't recognise the bar code - they have also tried manually putting the numbers into the computer, again with no success.  The postage fee has been debited to my account -  I realise that I can cancel that postage label and create another one, but I would like to know why this has started happening, and if there is anything I should do differently.  The bar code is not covered in any way.  ... View more

I too like everyone else have fallen victim to Globa Shipping. I paid for my Item 17th Feb now its 16th March and like everyone else says its been given to Fedkeb, and it too bounces all over the states started in Cincinnciti 8/3 Erlanger 9/3 Memphis 11/3 (Hi Elvis) and now currently in Oakland!!!. Yes I too agree BOYCOTT anyone who ships with #$!%!$ global shipping. ... View more

How come ebay estimated my postage cost for 5 canisters to be the same as postage for 1 canister? ... View more

i have not recived my bike which i orded a while ago and now i can't contact the seller. can you help me plz ... View more

buyer have attached photos of broken item on ebay mail..How I can see that? Thank you ... View more

I ordered on 25 Feb 2015 60 Sheets Fujifilm Instax Mini Film 100 Fuji Instant Photos 7s 8 90 Polaroid 300 - Item number 321647504149. I was notified that I would receive this item between 4 and 5 March and also receive an email to let me know when the seller has shipped the item. I haven't received the item nor an email. Could you let me know if it is possible to find out if the seller is going to send me my order. Thank you   ... View more

Not having used these ebay satchels before I'm unclear whether the postage cost is automatically billed to the buyer (unless I check "free postage") or if it's invoiced to me as the seller (in which case I add the flat rate cost in the appropriate spot in my listing. ... View more

Hi I have just sold an item, the buyer has paid already but I want to decrease the postage cost, how do I do it please help    ... View more

My item No:121425869947 purchased on ebay from hampdon-aus (3324) tracking No:HA0000189804 scheduled for delivery between 18 - 25 February has not arrived.   (a) Can you assist; (b) If not, can you provide contact details for the seller.   Thank you, Oldsalt01au ... View more

I purchased an item and now the seller says "Ebay made it so I would ship internationally but I didn't want to. I will have to get back to you about how much shipping will be".   I haven't paid yet. I've asked Ebay support but they haven't responded after 2 days.   Should I pay now and insist on the listed shipping price? ... View more

Aust Post postage labels are showing 22Kg in Weight box.  Price being charge is still the correct amount. This is happening for Parcel Post items upto 1kg so far. ... View more

Hi, I was wondering if anyone can help me with a postage label I am trying to do. I know postage is going to be $7.20 for under 500g small parcel, however the confirmation page on ebay labels wants to charge me $13.80.  Why?  This is not the first time this has happened to me. Cheers Julie ... View more

on 3 february i asked you why my second items was not send to me .I did not get answer my question where is my items if you can not find my led light  ... View more

What does AERKEB means?   Where can I track :  "This shipment has been transferred to AERKEB for delivery to the final destination # LPKEN000000103870664"   Thanks ... View more

Ibought a quad bike yesterday and would like to pay insurance in case it got damaged in transport It was a  Lei 250cc Item 121569351735 Transaction 1429778125002 ... View more

Hi I went to use the shipping label for the first time today but I just want to ensure I understand any fees. I realise they don't charge for the shipping label and then the cost is added to the eBay monthly invoice but I just want to make sure that at the end of the month when eBay bills that money are there any hidden charges on the postage amount? Eg: if the cost was $7.20 for postage is that all I will be charged by eBay at the end of the month or do they tack something on? Or is it a case that they are doubble dipping by charging final fees on the item + postage and also getting discount from Aust post but charging us full amount? ... View more

I bought some off road tyres and the seller has shipped them to the freight depot only and not to my address. I contacted the seller and they said it was due to the large size of them. The address is my business address and I have large items delivered regularly so the size is not an issue as far as the delivery goes.   There was no mention of only shipping to the freight depot in the listing and the seller won't have them forwarded to my address saying "it was to save me money in the freight cost". It hasn't saved me anything though as I now have to either go and collect them (an hour and a half return trip), or have them freighted to me at additional cost to me.   The listing for the item has a table of freight costs for all over Australia complete with post codes and I have paid the freight cost based on this and my delivery post code.   As far as I am concerned, I have paid the freight cost to my door.    What else can I do?   ... View more

I bought some off road tyres and the seller has shipped them to the freight depot only and not to my address. I contacted the seller and they said it was due to the large size of them. The address is my business address and I have large items delivered regularly so the size is not an issue as far as the delivery goes.   There was no mention of only shipping to the freight depot in the listing and the seller won't have them forwarded to my address saying "it was to save me money in the freight cost". It hasn't saved me anything though as I now have to either go and collect them (an hour and a half return trip), or have them freighted to me at additional cost to me.   The listing for the item has a table of freight costs for all over Australia complete with post codes and I have paid the freight cost based on this and my delivery post code.   As far as I am concerned, I have paid the freight cost to my door.    What else can I do?   ... View more

what is maximum dimensions and weight for postage ... View more

Hi I recently brought an item from a seller listed as Adelaide, brought and paid am of 2/2/15.. Only shipping option offered is "Express Post (courier)". I purchase and then query 5 business days later where my item is. I am within Sydney NSW metro area. The response I got was that he allows 2 days for handling and then despatch. How on earth can this be considered "Express". Seller feels it is "right on time" that it took from 2/2 to 10/2 to arrive. Had Aust Post Express been offered I could have had it the next day, or at the most 2 days later.    Am I unjustified to expect that if you are offering an "Express" option that a buyer can expect same day despatch (obviously being reasonable ie items purchased after business hours would leave the following day)? ... View more

Hi,   I have sold an item, the buyer claims that I have changed the ad from "Free Postage" to "Calculated". This isnt true, nor do I think it is possbile. I offered a full refund and was happy to relist if the buyer didnt want to pay the Postage of $11.45. The buyer wanted the item and paid the full amount including postage, than gave me negative feedback. What do I do? This is unfair, is it not?   Is there anywhere in the rules where is states its not possible to change the postage after listing the item.   Alex   ... View more

HI.Just a quick query. How do I enlarge the font size without the script falling outside the page margins. This is of particular concern when printing the address label as the default printout is so small as to be unreadable to other than the keenest eye (not all posties are young)  If I enlarge the font on the address it enlarges everything i.e. the invoice for my own records, the packing slip, I then end up with multiple sheets plus a requirement to individually intervene before  each sheet is printed (some addresses are longer than others and cannot be printed within the margins with the optimal sized font that has been selected. I look forward to a solution ifone can be found Best regards, "exasperated" David.   ... View more

Am i charged a fee for printing out postage labels, also if buyer pays for postage does ebay chage me a fee? ... View more

Anyone had any success with these 'global tracking numbers' begining with the prefix UPAAB? I have found them bloody useless. Can't track once the parcel leaves the States (in my case) when the Fedex number disappeared off the radar. Now my parcel is marked as delivered, but I KNOW I have not received it. And no-one sems to be able to tell me where it is...tracking? I do not think so. Read several other very negative comments about this service...and one positive! That is telling in my books. Open to all suggestions on how to find my parcel...I have even tried tracking it down from my local end and working back. No joy there! cheers       ... View more