eBay

How do i add couriers please to my postage options rate table? ... View more

Hi, Please I need some advise on how to handle a buyer who received her item from Australian post, My item was well packed in very thick bubble wrap, used more than i should to be safe, The buyer got her item today and has sent me 2 pics of it being smashed from Australia Post, she has said its my problem, which to I think i have done the right thing, I don't have insurance and I am not a business, just selling my items of from a previous business i was in (ex Stock), I gave her 2 links for claiming to Australian post, but she is refusing to do so, She said i need to refund her, I am at a lost and I am not sure how to handle this, any help much appreciated please and thank you. ... View more

Could I use the tracking stickers on a box eg. ... View more

I bought an item overseas, total cost was 790 eros including tax and postage, that converts to $1301,ebay charged $1353 why? ... View more

I used eBay shipping from USA to Australia and the buyer is returning the item but i cannot find where I can create a return label.   ... View more

Items seems to travel a day at a time then sits for a day or two @ depo's for what seems should be a straight line or stop over nite on the way to delivery? Paid $20 for delivery but have had Items arrive from China faster for a few bucks! ... View more

Postage from the US to Australia is very expensive but why is it so variable? On a single item - a Greenleaf Orchid dollhouse kit - sent by the same method, the postage varied from $AUD 95 to $AUD 526.    Also why can items bought from the same seller not be sent on the same parcel with combined postage? Having to pay postage several times over really inhibits buyers. I wanted to buy six items from the same seller in the UK but having to pay six lots of postage was not acceptable. ... View more

How to add postage to a listing?   I'm an infrequent seller & they've changed the format for selling since last I listed.   How do I add postage to a listing/template?   I have tried to use FAQ's but I can't seem to work it out.   Please & Thankyou. ... View more

Hi, I was just wondering. How exactly would I get my Australia Post tracking number/details? I looked at the purchase but I couldn't find anything that said "Tracking number" Or "more details" at all. Just wondering how I would get that. ... View more

Hi,  I am trying to cancel  a Sendle label through the  Seller hub. When I go to My Ebay >Activity>Selling it takes me straight the seller hub and I cannot locate Manage Postage labels from there. Does anyone know where this is in the Seller Hub.   Regards mmlt-23 ... View more

Hope someone can help. I sold PUR 4-in-1 Pressed Mineral Foundation Powder.  Usually the postage comes to $9.70 however in this instance it shows that i have to pay $27.05 in postage. Has anyone else experienced this problem and if so how do i send the item for $9.70 and not a whopping huge $27.05? Any help will be greatfully appreciated  ... View more

Strange question, but that's what looks like has happened. When I post items off I mark the order(s) as sent, then upload tracking while at the post office. I have an item from earlier this month that, all of a sudden, says Posting Overdue in red, in the app, and it's been unmarked as being sent. When I view the order details, instead of saying In Transit it now says Paid, and that's it.   Looking at the tracking number and it's dated today and currently awaiting processing in Strathfield, NSW (I'm in Tas), with the item originally posted and accepted by my PO on October 4. The status on the order details page is "There's an issue with the delivery," and the due date was 13th October. So, can an item unmark itself as being posted? I've never had a defect for late posting and would hope I don't get one for this one as it originally had been marked posted. ... View more

Who do I report the potential/obvious scam to in Ebay?   ... View more

Can someone please tell me how you are suppose to send small cheap items that can be sent for $2.20 etc in a padded envelope when they are not eligible to be tracked and the letter envelopes with tracking cannot be used? The total cost for this item is $7.95 free shipping.  ... View more

I sold an item with the postage options as eBay and Sendle. The buyer chose Sendle however when I try to generate the postage label, it tells me it can't because the address is wrong. The buyer has placed their suburb on the same line as their address and despite me editting this, it still won't give me the option to generate the Sendle label. I've asked the buyer to fix from their side but haven't heard from them. Any ideas on how to fix this? I'm not footing the extra postage charges to send via Aus Post. ... View more

I purchased a set of four window shields for my Toyota Prado.  I was sent duplicate right hand rear window shields so I advised the seller I would send the incorrect one back and could they send the one replacement for the left hand rear window.  They didn't have a problem with it so I went through the return process, printed the label and sent the  one shield back to the seller.  The seller then advised me that they could not replace just one and I need to send the entire set back.  I asked them if the same return post label could be used and they said yes.  Well, Australia Post could not accept the same return post label as the barcode had already been used.  I've asked the seller to supply a new one and am now waiting for them to respond.   I wanted to talk to someone at eBay but it is impossible to have a verbal conversation with anyone, and I cant find any way of advising eBay of the need for a second return post label.  Can anyone out there help me with this dilemma?? ... View more

Have contacted buyers and they are happy to wait but ebay is telling me to post within 24 hours - which I can't legally do. ... View more

I use ebay postage. When do I pay for this postage or is it automatically paid by ebay? or will I get a bill from Australia Post. ... View more

Ebay says it will withhold payments if I do not have 95% tracking. T his means that I won't be able to list many items that sell well, and must go as untracked letters.  Does anyone else have this problem? Any suggestions as how to solve it greatfully received ... View more

Hi everyone, I'm a new seller and still exploring the world of selling. Did anyone know if I can use Australia Post flat rate satchels to pack Sendle deliveries? Thanks. ... View more

I think this is the right discussion section for this...   Anyway, a guy from Sweden as won a bidding auction for something I had up on Ebay. Upon arriving at my local P.O they said they can't ship to the address as its in complete foreign, some dumb language I assume is sweedish (don't know don't care to be honest) without seeing confirmation from the buyer that it IS the correct shipping address.   Has Auspost done this before? Anyway the main problem is the buyer won't respond to any of my messages.  I don't know if the guy can speak english or what, so what options do I have??   I am hoping to keep his money for wasting my dam time! Dam foreigner. ... View more

I tried to send an eBay purchase with Sendle for the first time today. I tried several drop off points for Sendle, that I had checked were in my City, that were listed by Sendle. Townsville Qld. Unfortunately they all did not accept packages, or know what I was talking about. So I now will be back sending via Aus Post tomorrow.   Disappointed for many reasons. ... View more

Manage labels has not been working. I cannot see any of the labels I purchased in the last 7 days. I needed to cancel a label, and I couldn't because the labels purchased are not showing up. I spoke to Ebay chat and they were useless, and said that Ebay is aware and it is a technical error. So I asked him to cancel it from he's end and he said that he couldnt because "only the owner of the label can cancel it and the 24 hour period had ended". I explained it wasnt my fault as I could NOT see any labels, so how on earth do I cancel it wthin 24 hours if its not there? He said he would escalate the matter?? I told him that this is theft. And 7 days has passed, I shipped over 12 parcels, and there are only 3 shipping labels visible. What is going on? And today I could not reprint a label which I have paid for because there are no labels showing up. I have just spent $23 on a shipping label I cannot access. I am frustrated and have resorted to buying the shipping labels directly from Australia Post and Sendle which is inconvenient and takes time to copy and paste details.  Can anyone help? How can I access the label I just purchased? My printer did not work and I need to reprint. Thanks in advance ... View more

Hey all..  I'm confused; hoping someone can help me. Looking to buy something from the USA, the seller  is telling me to sign up to the Global Shipping Program to make shipping cheaper....? But from my looking tonight, all articles I'm finding are making it sound like something sellers sign up to to combine postage and import taxes for the buyers? I'm in Australia, for anyone reading this post.   Help... ? before I look like an idiot contacting  Ebay help🤣   Thanks! ... View more

Hi Mate, We are really sorry about that. This was listed by eBay and it is really out of our control as eBay's advertising system problem. We have reported this problem to eBay, we hope eBay can correct this error asap. My apologies again for any inconvenience this may cause. Thank you very much for your understanding. ... View more

I have just received 2 parcels for REMOVED, they both have my address on them, I have no idea who REMOVED is. ... View more