eBay

Where os Matraville us. When i google it I only get information on Matraville NSW Australia? ... View more

The contents belong to a Nigel Buttriss.  Order no. 576314 ... View more

I have an eBay account but for time-saving at the point of purchase, I only ordered as a guest. I received an item (The Love Boat Season 1 Volume 2 DVD) today, that has part of the plastic seal  ripped and a visible gouge on the cardboard slip that sits over the case itself. From the feel of it, it also feels like the case is affected in some way (but apart from the ripped section of plastic flapping at the front, the rest of the DVD is fully sealed so I have been unable to confirm this). The envelope it was sent in shows no signs of damage and the postman here delivered it to my door, so I believe that this case was already damaged before it was posted. I bought this as a Christmas present and spent a fair amount of money purchasing it, so I would like to know what the next step is.   Thank you. ... View more

The eBay / Australia Post label printing option does not let you customise paper sizes. All labels are issued in A4 size in PDF format. Either through web browser or download, the paper size cannot be changed, so it is impossible to print on a label printer using 4x6 / 100mm x 150mm shipping labels.     Several 'exchanges' with eBay 'Customer Service' eventually yielded the following response:   I understand the need for you to print your label in eBay using a customised paper size, however that option is not available in our site as we're also following Australia Post guidelines by incorporating their service in our site.   To set a standard label to avoid any issues printing it across eBay Australia site, we best followed the normal A4 paper size to be used by our seller's. With this, the best advise I can give is for you is to go directly with AustraliaPost and agree with them to print the label using your preferred paper size as they are the only one who can possibly allow this in their end.   This is not an issue in our site, but this is how it is designed by AustraliaPost as to how they would like to print their labels an dhow it would look like. What I can do is to take note of your sentiments regarding this process and I will forward it to our site development team for recommendation to better our site for our seller's who would like to print postage labels using a different paper size.   Thanks for your cooperation and understanding on this matter.   Sincerely, eBay AU Customer Service ... View more

where is my samsung galaxy j2 pro case ... View more

Hi, I just made a purchase  ID #123454240097 , the postage was $37.60, once I paid I was also charged $42.13 import charges, i'm not sure why, the seller is not sure either , i've never paid anything but postage before, thanks ... View more

Hi! does anyone know if it is possible to somehow open an oz post 500 gram satchel i am sending to a customer so that I can put in another item that was purchased later? am not sure of the 'rules' at ozpost and it is stuck down now and am unable to open...super strong glue! ... View more

British army Vets tie tac no REMOVED global tracking no REMOVED. When I check progress of the item it is not showing approx delivery to me in Australia. I ordered this item from REMOVED he has been paid he sent order to Royal Mail in England. Can you please update me to progress and approx date of delivery.    Thank you daviconno35 ... View more

Is it in the order 'Length x Width x Height' ... View more

The buyer wants me to send to a post office box, is that alright????? ... View more

My printer was playing up, and printed accidently 5 postage labels for the same buyer. would like to know if ebay will charge for 5 postage??? hope not...what can you do in case like that. thank you in advance.   ... View more

GSP withheld $60 Shipping costs despite the package never leaving the sellers country.   Is there anyway to contact Ebay to organise compensation. The item I purchased isnt' available in my country.   Seriously disgusted with Ebays choosing to utilise such a dodgy service.     AVOID GLOBAL SHIPPING PROGRAM LISTED ITEMS AT ALL COSTS ... View more

I sold a cd to the US.   Buyer paid $15.85 (as suggested by ebay) but actual postage at Australia Post was $23.72   Anyone know why?  ... View more

Bought a recon Kindle from Ebay (the Kindle with buttons to turn the pages, before their terrible, awful, unstable touch-screen one). It had to come from the USA so I swallowed hard and paid USD24.90 for shipping to Australia. Copied out its journey, wending is way around America. It's due to arrive this week, but hasn't even got to Australia yet. This is Express and it's atrocious Saturday, Jul 28, 2018 5:04 PM MATRAVILLE In Transit with Destination [???] Carrier Saturday, Jul 28, 2018 12:59 PM MATRAVILLE , NS Customs Cleared Saturday, Jul 28, 2018 12:59 PM MATRAVILLE , NS In Transit with Destination Carrier Saturday, Jul 28, 2018 5:33 AM MASCOT In Transit with Destination Carrier Friday, Jul 27, 2018 9:21 PM HONOLULU , HI In Transit with Destination Carrier Tuesday, Jul 24, 2018 3:08 AM HEBRON , KY In Transit with Destination Carrier Monday, Jul 23, 2018 7:40 PM Erlanger , Kentucky Shipped from the Global Shipping Center to International Destination Monday, Jul 23, 2018 1:05 PM Erlanger , Kentucky Customs Documentation and Labeling Friday, Jul 20, 2018 5:32 PM Erlanger , Kentucky Processing at Global Shipping Center Friday, Jul 20, 2018 7:19 AM ERLANGER , KY Arrived at Global Shipping Center Friday, Jul 20, 2018 5:46 AM CINCINNATI DEPART USPS FACILITY Thursday, Jul 19, 2018 11:05 AM CINCINNATI ARRIVAL AT UNIT Thursday, Jul 19, 2018 11:05 AM CINCINNATI , OH In Transit - Arrived at Post Office Thursday, Jul 19, 2018 11:01 AM CINCINNATI PROCESSED THROUGH USPS FACILITY Thursday, Jul 19, 2018 5:12 AM CINCINNATI ARRIVE USPS FACILITY Thursday, Jul 19, 2018 3:29 AM CINCINNATI ARRIVE USPS FACILITY Thursday, Jul 19, 2018 3:29 AM CINCINNATI OH NETWORK DISTRIBUTION CENTER In Transit - Arrived at USPS Regional Facility Thursday, Jul 19, 2018 2:53 AM CINCINNATI DEPART USPS FACILITY Thursday, Jul 19, 2018 2:53 AM CINCINNATI OH DISTRIBUTION CENTER In Transit - Departed USPS Regional Facility Thursday, Jul 19, 2018 2:47 AM CINCINNATI DEPART USPS FACILITY Wednesday, Jul 18, 2018 10:49 PM CINCINNATI ARRIVE USPS FACILITY Wednesday, Jul 18, 2018 10:49 PM CINCINNATI OH DISTRIBUTION CENTER In Transit - Arrived at USPS Regional Facility Wednesday, Jul 18, 2018 9:12 AM JERSEY CITY DEPART USPS FACILITY Wednesday, Jul 18, 2018 9:12 AM JERSEY CITY NJ NETWORK DISTRIBUTION CENTER In Transit - Departed USPS Regional Facility Wednesday, Jul 18, 2018 8:44 AM JERSEY CITY DEPART USPS FACILITY Wednesday, Jul 18, 2018 2:36 AM JERSEY CITY ARRIVE USPS FACILITY Wednesday, Jul 18, 2018 2:28 AM JERSEY CITY ARRIVE USPS FACILITY Wednesday, Jul 18, 2018 2:28 AM JERSEY CITY NJ NETWORK DISTRIBUTION CENTER In Transit - Arrived at USPS Regional Facility Wednesday, Jul 18, 2018 12:53 AM TRENTON DEPART USPS FACILITY Wednesday, Jul 18, 2018 12:53 AM TRENTON NJ DISTRIBUTION CENTER In Transit - Departed USPS Regional Facility Wednesday, Jul 18, 2018 12:36 AM TRENTON DEPART USPS FACILITY Tuesday, Jul 17, 2018 8:47 PM TRENTON PROCESSED THROUGH USPS FACILITY Tuesday, Jul 17, 2018 8:47 PM TRENTON NJ DISTRIBUTION CENTER In Transit - Arrived at USPS Regional Origin Facility Tuesday, Jul 17, 2018 5:02 PM MORGANVILLE DEPART POST OFFICE Tuesday, Jul 17, 2018 5:02 PM MORGANVILLE , NJ In Transit - Departed Post Office Tuesday, Jul 17, 2018 1:36 PM MORGANVILLE USPS IN POSSESSION OF ITEM Tuesday, Jul 17, 2018 1:36 PM MORGANVILLE , NJ In Transit - USPS in possession of item Monday, Jul 16, 2018 10:19 PM MORGANVILLE SHIPPING LBL CREATED USPS AWAITS ITEM Monday, Jul 16, 2018 10:00 PM MORGANVILLE PRE-SHIPMENT INFO SENT USPS AWAITS ITEM ... View more

I was advised by ebay that my item no. 253673574959 was delivered 11.15pm Saturday 23 June 18 - but I havent received it. Could you tell me the parcel delivery company so I can contact them. Thanks. ... View more

I sold an item & buyer is in China, wanting delivery to the US. This is the second time on the same item. First buyer didn't pay, saying he couldn't do PayPal from China.The 2nd buyer hasn't paid yet either. How can I cover myself against possible scam? Thanks. ... View more

Why are we Paying for Tracking when always only get tracked half of Journey . Is wnDirect in Australia or UK ? Says they have Received it . This is a continuing problem with Australia Post , Ebay and All these couries etc . We are paying A Lot Extra for our PArcels to Be TRACKED yet they always vanish at  wherever along the way . Many companies wont send without tracking , yet the tracking is a FAILIER anyways ?? ... View more

Buyer wants me to send item to a different person at a different address is this okay ... View more

Hi, Ebay have charged me for shipping when I paid for this at the post office when selling items.  How do I query this. ... View more

I am trying to find a parcel that was sent to me from the U.K., from a seller who I have used before, without any difficulties.  On this occasion, tracking indicates that my package is with wnDirect and has been since 17 December 2017.  Our local Australia Post has not received this package.  We have been overseas since 15 December 2017, having only just returned, hence the delay in tracking this item as we had thought it would be held by our local Australia Post as we have no road side delivery where we live.  Sadly, No!  They have not received it, but wnDirect tracking indicates it is awaiting pick-up, but does not indicate from where, or how to contact them to arrange for pick-up of this package.   I would be very appreciative if someone can point me in the direction of contacting wnDirect.  Online searches brings up no enquiry form or phone number.   Nell ... View more

I have had a response from the seller advising tracking number. Unforunately I am having difficulty relocating the the tracking number. I have clicked on "links" to supplier provided information and other links that are supposed to take me somewhere the Tracking number is located. I just keep going around in circles from one meaningless web page to an equally meaningless web page within ebay.    I am totaly frustrated and if anyone can tell me how to find this elusive tracking Number I would be much appreciated. I am not overly happy with ebay's performance in this debarcle ... View more

I am a long term purchaser of postcards and have noted the recent increase in sellers using a GSP to ship these items.   Whilst I appreciate sellers choose their preferred shipping methods, why is it that a few sellers insist on using a GSP, with no other options available to buyers, to send small, low cost items, e.g. postcards from the USA when the GSP cost is 2 or more times the value of the postcard? Surely sellers must realise that shipping costs play a big part in the decision to purchase?   Postage for a card from the USA  is usually $2 to $5 but using a GSP, shipping ranges from $20 to $30! It would make sense for sellers of low cost items to be required to provide shipping options rather than just insisting on using a GSP. Can anything be done? ... View more

Ebay advised a buyer is not pleased with purchase & wants to send it back. I am supposed to send a return post label but dont understand how to do this. Can someone please help me? ... View more

Have ok to return item from supplier. ... View more

HOw do I find a freight or transport service afillated with ebay that will pick up my purchase, ( a piece of funiture), in Sydney and deliver to me in Cairns? Help please??? ... View more

How do you contact someone at eBay about their Global Priority Shipping system? A seller has sent an item to me and didn't list a tracking number in eBay.  Using the USPS tracking system I now know the item arrived at the transhipment point at Erlanger, KY over a month ago and want to ask someone what they did with it.  There appears to be no way to contact anyone in eBay apart from using their pre-set questions which take you nowhere.  The Contact Us button just takes you in a circle - Select problem - Conact Us - Select problem - Contact Us - around and around.  How do you actually contact someone in eBay about a shipping problem?  ... View more

Hi, I have an invoice to pay a seller for a couple of items. I have asked if they will combine postage, which they have agreed to. My issue is that the new postage amount is greater than the sum of both individual postage costs. When I queried this with the seller, they said that the higher postage fee was being applied because they felt that they didn't cover their costs sufficiently on the sale of the two items!  Is this correct? my thoughts are that if the item is being auctioned and it sells, how can a seller then decide to add a more expensive postage option (as the only option) because they felt that it didn't sell for what they hoped for?   Any feedback? Cheers. ... View more

We've bought an item from USA through Ebay to Australia. Global shipping system shows that our item is delivered but we've got nothing. We called to FedEx and Australian Post. FedEx said that our item is lost during transition to Australian Post. Australian Post has only tracking number of our item, but not physically the item by itself, for this reason not any delivery is happened. How does eBay can help us in this case? ... View more