eBay

coleen_2009

I bought a item from Queensland company which was faulty I contacted them and with hesitation they said to send it back,now who wears the return costs to have it replaced..Thanks

natashamircevic

hello im returing an item and i cnat find my idnumber ?where can i find that ? thanks hepas

oll_she

For some reason I cannot enable international postage. I ticked the international postage tick box via the add or remove option - but nothing changes. There is no additional options in the postage section and my ad still show posts to Australia??? Any help would be greatly appreciated.

ddesayrah12

It is essential that as a seller you must ship the goods to the buyer. I am trying to sell a dining table and chairs?

ceedche

delivery times from uk to Balcan(Macedonia,Serbia) royal airmail small packets.

vincifamily

A purchase I made arrived broken, what are rights, who is responsible

auto-market

How i can found eBay Authentication page.?

nomissnickwah

seller advertised an item as available at $X price + $Y postage with no quantity listed. i enquired by ebay message to seller if 6 units were available and the total postage to my location. his reply SEEMED to confirm that the original figure of $Y postage would be sufficient for 6 units and amendment would be made to after purchase invoice. i tracked back to item listing and multiple purchases up to 10 units were now available, from which i duly made a 'buy it now' purchase of 6 units. first invoice arrived with 6 x $Y postage added. 2nd invoice arrived with a tiny amendment to the equivalent of 5.5 x $Y postage. as a consequence i have offered to collect in person and pay no postage at all. i think the seller is rather clumsily trying to factor part of the unit purchase price into the postage which i believe is against ebay rules. for clarification, 1 x $Y is exactly enough to post a 3kg self sealing satchel of more than enough capacity and weight to deliver entire consignment. how can i annul the sale if the seller does not offer a reasonable postage figure and/or refuses to allow collection ? i have 13 years experience as an ebayer and a 100% positive feedback over 800 previous purchases. i don't like being stooged. any advice ?

leprechaun_bill

I purchased 4 tyres, the listing,160902640278, included freight costs to my postcode, I paid with paypal but 2 days later, the tyres had been marked as sent, which they obvisly had not, I received an email asking for an extra $60.00 for freight, when I questioned the extra cost I was issued a refund. Why are sellers like carlinkauto not held accountable to costs when they are plainly stated in the listing?. Bill.

smittz81

I found wholesale items to sell but I wouldn't make money if I post.for free. Example: I have found a child's shirt for around $6 and would expect to sell it for say $10 + $7.95 postage (500g AUST POST satchel-Click and send) but I have seen the exact same shirt, obviously purchased from the same wholesaler, lister for $11 with free postage! If you don't make $5 an item or almost double your investment, then surely it's not worth it. I really need to find a way to make an eBay business work. Any hints or tips?

river_daisy

A couple of day ago I purchased two shirts on Ebay. Since the seller is offering combined post I message her asking for a new invoice - Ebay also sent her a message and copy was sent to me. My problem is the seller has not responded. Also, I noticed that Ebay will only allow me to pay for one item, presumably because combined post has been offered. How long shoud I wait? What should I do, please?

coraltrees

Hi there, I am trying to purchase an item. It comes in packs of 25 only and I I have messaged the seller over 9 times in the past 14 days for answer and also to find the weight of the item. I also went to the 'Store' out of frustration and signed up for the newsletter and free sample. I am not PC savvy but all the messages I have sent I have a record of. Promised answers by seller are 1-2 days. I have received NOTHING in the way of even an acknowledgment let alone an answer to my questions. Thanks Heaps. xxx

udaya64

I need the seller to contact me on what the shipping cost otherwise I cannot make my payment which also means i won't be able to get the product

zmcd4026

in my purchase history could the item still be on its way even if the shipped icon isnt highlighted? i was just wondering because i need my purchased items ASAP.how can i know when my item is going to be delivered even though it has a set estimated time of arrival but the icon shows it hasnt been sent yet. is the shipped icon relevant?

surplusstuff2007

The buyer wants to pick up, but there is no provision on the invoice for that so I can't send the invoice, which means the buyer can't pay.

razmont

I always seem to get over-charged for postage. For example, today I got two parcels - I paid $8.99 postage for one, and $4.00 for the other, but they both came in a plain envelope with $1.20 postage on each. Is this just my bad luck.

tammuzone

I bought a Fender guitar that was advertised as made in America, however it is a fake, the seller is refunding the cost of the guitar but not the freight. Should the seller pay for the return postage?

debbie-lee67

im trying to organise a wedding for my daughter and ordered 8 tall vasesfrom a seller . i was told the items should be here by the 29th of july. i have recieved 2 on this date which were ok i contacted the seller to ask where the others are and then recieved 4 more only today which is the 2nd of august 3 days passed the due date. out of these 4 two are different sizes and the other two are fully smashed in the boxes because the were not wrapped.i have also tried asking for the refference number for the last two vases that im still waiting for and still havent got that either. i have tried to contact the seller again but have not heared back from her. what can i do about getting them replaced and the others delivered or my money back?

ritz2194

I won an auction on several items from one seller, he stated on his listing the fixed postage price for each item. Then he tells me he does not provide combined shipping. On top of all that he does not stand by his postagee listing for each item. He is overcharging me on postage, and it is way too high. I call this false advertising. Why did he not say the postage right in the listing in the first place, I will be out of pocket for hundreds of dollars, can't afford the prices, I bought the items with the postage that was stipulated in good faith. Now he is charging an arm and a leg for postage, what do I do?

acai9329

I ordered and paid for my item almost two months ago and the seller is looking for feedback on something they happily take the money for but I have yet to receive. What do I do now.

mogy53

Can anyone help me with the prom codes for Bx1 & Bx2 Aust. post boxes when using Click & Send.

fwuffy100372

I sold a leather handbag and it's been lost by Australia Post. After lengthy investigation they have said they're not sure what happened to it, even thought it was traced to the delivery driver. Do I compensate for something that was outside my control? They suggested I make sure people pay extra for signage and insurance in future. I feel bad for the buyer but I don't want to be out of pocket either. The bag cost $31 and the postage was app. $10.

pancaket52

I printed a 500gm Click & Send Label instead of a 3kg one. Paid for the postage and only realised as I was packing the item that I'd selected the wrong size. Printed out the correct 3kg label but I am now left with a spare 500gm label. I understand that the Name and Address is attached to the Tracking Number, so if I change the name and address on the 500gm label to send another parcel the information attached to the Tracking number will be different . Is there any way I can use this or have I just spent an extra $7.15 which can't be recovered?

flyology

Ebay Global Shipping program....... appears to be a big fail for my experience so far. I don't know if the seller had done a number on me, the tranport company or both. I have lodged a dispute with paypal, and now there is an email address for Pitney Bowes (there was not one previously) and what MAY be a tracking number. BUT...... I cannot find anywhere on the Pitney Bowes website to enter the number and see if it is a legitimate tracking number......... I can only find a search field have entered it in that and it comes back with nothing............. eBay was great 10 years ago, it has steadily gone down hill with scammers, (both sellers and buyers) and it appears little is being done about it.

thesmartmusicshop

Hi, Does anyone know ways of reducing shipping costs on small parcels? I am a new seller and some of my parcels are only just thicker than the 20mm limit to large letters. Australia post then slams me with $6.95 for a tiny parcel weighing less than 250grams! Thanks for any suggestions! Martin

trg1919

A user has offered me (via msg) a lower price than my price and shipping combined. It's a decent deal so i'll take it. How do i change the amount they pay to the offer made, instead of what's listed? Do i revise the item and change the shipping price and risk someone else "buying now" before the user has seen, or do i do it through paypal (change invoice? refund some money?) after they have bought the item at the price orginally listed $190 - orginally listed price, combined price and shipping. $175 - offer made. Help much appreciated.. Long time buyer.. first time seller! lol

taron-ellul

i have a set up a drop shipping account with a US company and i am finding it really expensive to ship to Australia and need help. thanks

duluu61

I bought an item and was charged for it to be shipped USPS Express Mail International. It arrived 2 weeks after I bought the item so I was already curious as to why it took so long. It arrived this morning and the envelope says USPS Priority Mail International. Is this something worthy of a dispute if I can't negotiate a refund in shipping charge difference from the seller?

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