eBay

Hi   it's me again from denmark, eBay Community asked me did I've got my answer .. yes I have received my answer but not my item , can I get my money back, it's almost four months do something ... View more

I recently purchased an item for $26.00 and paid an additional $11.90 as required for postage.  The item took about 6 weeks to arrive which I thought was unusual, so I was a bid concerned, but nothing prepared me for having to pay Australia Post $37.10 to retrieve my item as insufficient postage had been paid on the parcels (the item was sent in three separate packages and each package had insufficient postage).   What do I do?  Do I have any redress on the vendor other than writing a nasty feedback message?  I use eBay a lot and have never had a problem before, so feeling very disappointed.     ... View more

I've lost two items now as this inane programe doesn't allow shipping to PO Boxes.  It seems every other shipping agency in the world can provide this service and track those items.  Doesnt eBay realise delivering an item to a PO Box is more secure for both seller and buyer than any other delievery option? ... View more

I'm trying to sell an item and can't get past the postage part on the listing - what am I doing wrong ? ... View more

I recently purchased 3 items from the one seller.  He has agreed to a combined postage but ebay wont let him send a revised invoice and insists on charging me triple postage.  ... View more

Previously i  did not show price in postage section ( will not now let me proceed with out postage cost ) on other listing i have detailed the various postage costs in the description section with the option to send post code for a quote for other areas  and a notation in the postage section ref to this. If using the post calculator the cost is not enough to cover the postage and packing at the Aust post rate? How do i get around this ... View more

Hi The item I bought item no: 271346245778, the estimated delivery date is Mon. 23 Jun 2014. but I have not received the item. What shall I do?  ... View more

  Hello, this is Florian from Germany and I would like to buy a Southpole Hoodie (Clothing) from an Australian seller.   Unfortunately she doesn't provide shipping to Germany because she thinks it's too expensive for her.   But I saw that other Australian seller's who offer related articles providing shipping to Germany.     Thank You for any help in this matter.   Florian   ... View more

How do I change my country? Everything I  am seeing is listed in Australia.  ... View more

Every time I buy international it keeps saying the seller has not specified shipping, every time :-   One or more of the items below cannot be purchased because the seller has not specified postage costs to the location selected. Change your address or remove the items to continue. You may also contact the seller for an exception this happens 9/10 ^ .. where before this NEVER happened ?? Ever. ... View more

I have 3 items from the one seller in my shopping cart. To get combined postage, do I leave them in the cart or do I proceed to the checkout and wait for them to change it before paying? Thanks. ... View more

I would like to know a good courier company I could use to transport a lounge suite in melbourne, any ideas welcome   ... View more

Hey i'm like really new to shipping and i need to ship and item to same country (Australia) what do i need to do cause im really confused. what satchels do i need like what steps 😕 Im sending a ps3 game. ... View more

Hi all,   Needing help with combined postage please. Am a farily new seller to ebay. Have a buyer that has brought two items from me and now wants combined postage for them. I dont know how to change the price so he's not paying two postage fees??   ... View more

I purchased an reconditioned alternator with a regulator fitted from a seller on ebay. he has sold well over 4,000 items and has a feedback score of 99.1 percent.   The first time the seller sent the item it was returned to him as the name and address to be delivered to had been scratched and torn off. He paid over 30.00 for express post on the item. he sent me a replacement which the regulator was damaged, smashed into many pieces. He immediately orgainsied a regulator to be sent down from welshpool in my state via quick express. The alternator was fitted and taken to a garage to be tested and the garage informed me the whole alternator is damaged, it cannot be repaired.   The alternator was packaged in about 3 inches of bubble wrap, I had to use a box cutter to open the wraping. It was definately well packed. Our local small town post office reckoned it was not packaged correctly. This person has sent over 4 thousand parcels via Aust post, it is their business to know how to post correctly and thehy did. also, the post office did not inform me I had the right to refuse the parcel as the goods were damaged. The garage informed me of this.   In this instance, who files the damged goods claim, myself or the seller? My seller has already lost a lot of money due to Australia Post on this deal and it seems unfair they should be penalised by a degenrating postal system.   For the amount f damge the regulator took, and taking into account the damage done to the regulator and the heavy duty metal grade material it is made from, the only way for the damage to have occurred would have been being dropped froma height or slammed directly onto something. I use to wreck vehicles in the past and sometimes we would smash things to get them apart for scrap. I know how difficult it is to break a regulator and damage an alternator. all answers will be respected and replied to. Thanks, laurie. ... View more

Australia Post would not let me use a postage label for a 500g satchel that I had purchased, saying I needed to use special ebay satchels, just where do I find this outlined and what is the point of postage labels if you can't use them? quibbie. ... View more

hello   i bought a dress on 5 june. Noe it´s shipped, but the posto code is wrong. I looked for it on internet, but today i realiced that we dont have posto code in my country: Colombia. what can i do? ... View more

Hi guys,   I am just starting to sell lil items lying around the house collecting dust. Its been a while since I have been on ebay as a seller. This who system has me a lil confused. I don't understand how postage and postage lable works. Many a times the postage cost more than the item i am selling and as i am a new seller I just going to send it at a loss to keep my buyers happy. Its my own fault i should have put a reserve or postage cost paid by the buyer. Can anyone suggest what i should do about postage? What is reasonable price to charge as the recommended price seems awfully high. I plan on opening a 2nd hand item shop and I really need to get ontop of this postage situation as i can't keep selling at a loss.   Any advice tips, hints for a noob would be greatly appreciated. ... View more

Hi   I am a seller can i offer insurance option?i can't find this option   thanks ... View more

I've received a couple of items on the same day both of the items only have the postage label on them how do I tell which item is from which seller, I can't seem to match any of the reference numbers or items numbers to anything in ebay? I ... View more

I printed out several post lables for same buyers due to printer setup error,  and I cancled then  throught  manage my postage tab, it says I will get credit back within 25 days if I haven't used it. but it is almost 1 and half months now, I still haven't got any credit in the ebay latest invoice, can someone tell me how it works. ... View more

One of the buyer is coming to pick up furniture and will pick up clothes at the same time. Hw do I cancel the postage fee? Cheers ... View more

I have a parcel that has been shipped under the Global Shipping Program that seems to have gone missing.  It had the original Global Tracking number of: UPAAB000000063715106     The tracking information displayed is very inconsistent and confusing there - it says that t was received into the Ebay International Shipping centre multiple times.   Now it says that it has been transferred to: LPKEN000000053331956 and when you click on that tracking number, it takes you to a different company (wndirect.com) where it throws up a message saying that there is no tracking information !!!  It has been like that for several days with absolutely no update.   It seems that my parcel has dissapeared into a black hole and is lost !   Ebay - where is my parcel ??????? ... View more

Dear reader I bought something from australian ebay site and I didn't get it , I live in Denmark and we don't have ebay her what should I do. I have tracking number, item number, payment received, It is 3 month now that I am searching? ... View more

I purchased an item on ebay recently but relaised afterwards that I'd left a letter out of my street name. The seller told me to contact ebay shipping as this is who she uses to send items from the US to Australia. How do I make sure the correct address will be used to send the item to me? ... View more

I was just reading about doing postage through eBay's label printing service, but in the small print I noticed that Australia Post label fees apply.   However I can't find just what those label fees are. Could someone please let me know. I don't want to get myself into the label printing service and then have a nasty surprise about yet more fees payable.   Thank you, Christine ... View more

Is this deceptive advertising. Just trying to rectify the way some are advertising with postage and handling, it is real deceptive.Some sellers put a postage and handling price in the postage and handling section but do not mention any exceptions so when you look it seems a good deal. But if you read at the bottom of there listng but not in the postage section they put a postage and handling exception there and you do not get to see it unless you scroll right down. All postage and handling and exception should be mentioned in the postage and handling section.  ... View more

Hello,    Soon, I will try to become a Seller and a Buyer on ebay.com.au For the time being, I am a professional seller on ebay.fr and I would like to extend my activities. Before making my registration, I check the local rules and laws and  I rely on your  community for receiving some answers to my questions. Thank you   My first question concerns  the rules about customs declarations and releasing from the side of an Australian Buyer.   I read on the web that under 1000 AUD, the goods HAVE NOT to pass to custom control. That means that the buyer in Australia may receive the goods ( under 1000 USD) directly at home, without having to release them. Is it right and is the threshold  of 1000 AUD still valid ?   Thank you for your help. ... View more

I have open the dispute with this seller, cause I have recieved damaged items. He was offering $90 discount, or replacement of good.   The damaged goods is large metal shelves, we can not keep it. We want to seller to take it back. He told me that it is eBay and PayPal policy that return shipping is buyers cost.     Is that true ?   If I escalate to claim this dispute, PayPal can do something about it ?   Regards,     ... View more