eBay

I want to know how long it's takes for an order from the US to Australia?Cause I'll made an order,and it's now almost 3 weeks,but still haven't receive my order as yet? ... View more

Hi all - I have a combined shipping weighing 2.5kg. I bought a B4 Box from an Aus Post outlet.The lady at the counter said that anything up to 5kg would be cubed.(approx $19.00 on AP Site)   Went to Click & Send and put in the code for a B4 Box and was shown a $15.00 price - $18.00 + for SOD.   OK - here's the question. I want a signature on delivery and will have to put it over the counter anyway (too big for the post box) do I print out the label with SOD from Click and Send (and pay for it) or print out the label and take it to the PO Counter and get the SOD sticker from there and pay over the counter?   With everything I've read  - it seems we get another SOD (tracking number) at the Post office. I don't want to have to pay twice for the same thing.   Would I be better taking the box to the PO and paying there rather than doing it through Click & Send?   Last time I sell anything for my OH!!! ... View more

I posted out some shorts to lady a few weeks ago but she is stating she never received them, I do believe her as she is being really nice and not demanding anything, i have checked post office web with tracking number and it is saying it has been delivered, so what now. any help would be good thank you. ... View more

a buyer is not happy with her purchase, so i have offered to refund her the cost of the item, she is now saying i have to pay for the return postage costs as well, do i have to pay for the postage for her to return it to me, I am only offering for her to return it to me out of courtesy and kindness and now I am going to be out of pocket as well, ... View more

I bought the boxes at the post office and it doesnot have the promo cos on it. Thanks   ... View more

I have sold an item and i am trying to add postage to the invoice but when i push update it keeps going back to pick up is free,   im sure i put in local pick up free, but also regular postage. ... View more

   Has anyone used the trial Express Post Ebay Flat Rate Satchels and are they the same price $7.15 to send ? ... View more

Does anyone know how many postage options you are allowed to include in your listing? I thought it was three (or it used to be last time I used ebay), but it's only letting me add two.... I'm sure in the past it has let me have standard, registered & local pick up (or standard, registered & express), but now when I select the first two, the 'Allow buyers to pick item up from you' tick box is disappearing.... does anyone know? Thanks 🙂 ... View more

How do I purchase eBay AusPost Satchels? Are they more economical than buying satchels from the Post Office? ... View more

How do I purchase eBay AusPost Satchels? Are they more economical than buying satchels from the Post Office? ... View more

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I want to add postage to an item which is sold. Looked in help but can't seem to SELECT ITEM or SPECIFY DETAILS just don't understand how to do this.  To me select means highlight but I can't do that in send invoice section.  Then I have no idea what they mean by Specify Item??? Help, my poor buyer needs invoice to pay so he can get his goods.  Thanks G ... View more

I was hoping someone could advise me on a problem I have with a seller. I purchased umbrella / log stand. On delivery I was shocked at the packaging as I could see the item through the bin bag! It was wrapped in a plastic bag with a bit of cardboard cellotaped at the bottom, then wrapped in a bin bag. The item was damaged the corners of the bucket was visible and damaged. I took numerous photos as I could not believe the condition of the packaging & the bucket before I even opened it. When I did I was even more shocked the bottom of the bucket was falling off!! Maybe that explains why they cello taped cardboard at the bottom of it. The corners are damaged where bits of sawdust was falling off. Absolutely no use to anyone! in the sellers description it does list that it is  used so I was aware of that. It didn't state how bad in condition it was. The seller falsely listed an item as not described. so I contacted the seller about the issue, asked for their email address so I could send them the photos. I received a cold response with their email address. I sent the pictures on the 14/04/2013. Didn't get any response so i emailed them again on the 18/04/2013 no response. I emailed them again 19/04/2013 asking the seller if they could respond. If we could resolve the matter amicably. But if I didn't get a reply from them today 19/04/2013 I will have no option to open a case. Which I really don't want to. Or to leave them negative feedback. they replied saying they will accept a return BUT WILL NOT COVER EXTRA POSTAGE FOR RETURN they said its NOT REQUIRED BY EBAY. i replied ok with the return & refund but can they send me the conditions on eBay where it states that. As its not what I read on eBay.  They replied when I open up the claim eBay WILL NOT FORCE ME to return extra postage only the original postage cost I do not cover damage.  I really need help and advise as in their listing it doesn't state that they don't cover damage.  I read on eBay that they do have to pay but I need to be 100% sure of my rights. I feel they have sold an item that wasn't described as said. They didn't correctly package the item.  please someone advise me thank u  ... View more

I agreed to post an item I had marked as pick up only - how do I collect the cost? ... View more

I have to send a small package to the US and would like to know what posting method paypal accept i.e. what AU Post bag I should be using?.  The package shouldn't weigh more than 500gms but I would like to Track it as much as possible if possible.  I was planning to put on a Delivery Confirmation card as well.  Just to be on the safe side.  I just want to cover myself if the parcel "went missing".  Any and all help would be appreciated. ... View more

It is the same version I have been using for ages, I just can't find if you can change to metric somewhere manually ... View more

Hi,   I have come across a lot of Aus seller selling iphone car/wall chargers(for approx. $4 including postage) that are over the 20mm (approx. 25mm - 40 mm)width limit of Aus post regular mail.. How do they send it without paying for parcel post??   I asked Aus Post and they said if its more than 20mm thick I have to use parcel post... My charger costs $2.. How can I pay 6.95 for posting a small charger that weights almost nothing and costs only cents... Can someone please advise..   No point selling it if I have to pay almost $7 as postage.. not to mention other costs and commission on top..   Thanks ... View more

Can someone explain it to me. I have done-   Purchased the satchels Signed up to click and send prepared my first item to send   However, it says on the satchel, order, pay post in red box, track online.done!   But i read that i still have to take the satchel to the post office to have it scanned for tracking?? Is this true??   I paid via paypal for the postage cost and printed up the labels ... View more

Their website says it's available for standard letters, but nothing about large letters. The reason I ask is because most of the things I post are small items so I send them in a small bubble mailer as a  large letter for $1.20. If anyone has any answers that would be gr8! 🙂   Thanks ebayers! B-)     ... View more

I cannot change the listing as it is too close to ending ... View more

With the announcement of Aus post increasing their prices, how do I find out if the ebay satchels are going up too? ... View more

Im trying to sell some clothes. but the cheapest postage method I can find is 500g satchels. And really, who wants to pay $8 to post a $3 baby outfit. Combimed postage is great, if you have somethingmyou want to combine it with.But many people only like one thing.   I see other people selling clothes offering postage of $3.50 and $4.00. how are they posting? I thought about large envolopes but I'm worried the clothes, once folded, would be too thick. ... View more

Hi i was looking for advice.  I posted 2 items to a buyer on the 15th March she contacted me a week later to say they had not arrived and she needed the for the following day.     I offer free P&P to keep costs down (and use standard Aus Post) but also offer express post which she never took.  By letting me know a day before the event i could not rectify the problem as she lives in a different state.  I have contacted Aus post regarding missing items (that by the way she no longer needs) and they say that as it wasn't tracked they have no proof of posting it so it's my word against her's in posting & receiving.     I do however have proof of purchasing stamps a few days before the items were sent.  We were communicating and i did offer her half the costs as a refund.  But now she has opened a case against me for missing items.   I have excellent feedback as a seller & buyers always say postage is fast etc.....From now on and due to this i am going to offer registered post....i can safely say i have learnt a lesson and have to tar every buyer with the same brush... 😕   Does anyone know where i stand on this matter before i reply to the open case against me 😞    Thanks for your help 🙂 ... View more

Greetings,   Just want to ask which shipping service has the cheapest rate to send to USA and UK? Send parcel with tracking number, both normal and express service. Thanks ... View more

There is a Domestic Postage option, but I can not find how to include an International Postage option Furthermore, I do not see anywhere which allows me to list on ebay sites worldwide ... View more

3 items I recently purchased on e-bay I was overcharged on postage, paid $8.00 was $1.20 paid $9.75 was $1.20 paid $8.00 was $6.60 Have sent a message to the 1st one no answer as yet. Have still got to send message to the 2nd two. I usually do not worry about a couple of dollars but its getting out of hand now. The last time I left feedback about too much postage I got a nasty e-mail from the seller(that was a couple of years ago) thanks. ... View more

Is there a way I can turn automatic postage off? EBay always seems to calculate the postage, which is sometimes wrong. But when people have already sent through payments, it's difficult to go back to them for a dollar or two to cover packaging or correct postage.   In any case, how does eBay know where the buyer lives ahead of the sale?   Thank you! ... View more

I brought a pair of high heel shoes within Australia last night, 26-3-13. This morning I get an email saying that she wants more money for shipping as the shoes are to heavy? The shipping is now 13.00 within Australia. Is a seller allowed to change the postage price once you have already paid for the item+orignal postage? ... View more

Hi everyone,   I'm selling vitamins and I have a few buyers from overseas. Anyone could give me a recommendation for reliable and cheap International postage because I want to give a great price for postage to my International customers.   I'm using Australia Post and their postage fee is too expensive for International postage. Any help would be very appreciated!   Thank you in advance.         ... View more

The last few months, Ebay has started chopping off the last few millimetres on the right side of my printed invoice/packing slips i.e. I lose the last digit of the price. This is not a printer setting, because it only happens on Ebay (and the header and footer of the invoice print normally, even though they extend further right than the invoice), and because it also happened with my replacement printer today! Is there a way to adjust the print margins Ebay applies? Or whatever I have to do to make this go away? ... View more