eBay

Normally I charge a customer slightly more per item than the postage cost to cover, Ebay fee, paypal fees, packaging, admin, my time etc.   I just had a customer complain that the postage was more than I charged. I explained the above & the customer said that should be included in the price.   What is the normal procedure / ace[ptable practice in this situation?   Thanks Duncan ... View more

Customer bought item i auctioned, but I added buy it now price one day before auction ended. Buyer claims she wants to purchase item at buy it now price, which is lower than ending auction price. Am I obligated to sell item to her at buy it now price even though her bid was higher than buy it now price? ... View more

Was originally going to pay cash on pickup for ice skates but now unable to and want to pay with PayPal but keeps coming up as "cash on pickup". How do I change that and be able t pay with PayPal> Thanks   Susan ... View more

Hi, I recently purchased an item using a 'Prepaid' Credit Card. I contacted the seller due to incorrect postage details and the seller informed me that my payment has been refunded, this is not showing on my card balance. Is there anyway to get my money back? At the moment i'm thinking the worst.   Thankyou, Kind Regards - miss_bear8982 ... View more

Hello have purchased a item on ebay and when I go to pay it now section the price is correct to what I agreed to.Log on to my paypal account then the price is increased by $9.95 to $71,80. This was a buy it now item with a best offer I offered $40 plus $21.85 the seller agreed and placed this total in checkout . Can you help item number is 251391955794 ... View more

I sold an item on e bay and the payment turned to "completed" after a while.It has been 8 days but the money doesn't show in my bank account.I have called my bank several times but the money is not there.I have e mailed paypal several times and I always get the  same kind of e mails that I may have to wait couple of days.It has been 8 days. ... View more

I sold an item on e bay and the payment turned to "completed" after a while.It has been 8 days but the money doesn't show in my bank account.I have called my bank several times but the money is not there.I have e mailed paypal several times and I always get the  same kind of e mails that I may have to wait couple of days.It has been 8 days. ... View more

I was going to pay with pay pal and decided to change they still have my old bank details and looks like is not going to be easy to change as I try and still nothing. And I really want to buy, and stop me from doing coz of pay pal payment. Help me change the payment to visa, pleaseeeeeeee.   ... View more

Very disappointed and confused. I HAVE ALREADY LOST A PURCHASE!!! ... View more

Brought something on ebay but has not arrived yet, will I get a full refund if the item is lost and cannot be recovered? I didn't pay with a paypal account, will ebay sort it out and force the seller to give me a refund, if not what happens, is that just the end, I don't get anything? ... View more

I have tried to buy a water pump and when i filled out all the details for payment paypal came back and stated that they do not accept PO Box numbers, it has to be a residence address. I contacted the seller and he had no problems mailing it to a PO Box. Three times i tried to make the payment and failed. I phoned Ebay and they confirmed Paypals policy and now i have three pumps to my name and EBay sending emails to pay up.I live in the country and do not have a street address and have purchased many items from online stores with no problem. Ebay should have this stated on the home page that they dont accept buyers from PO Box Numbers.                   KES256 ... View more

How do we send an invoice to a buyer after the buyer has paid. The buyer paid immediately after the auction was over. The invoice choice in the action drop down menu has disappeared. The buyer is asking for an invoice.  ... View more

I didn't write the tracking number down How can I locate it? Imeant to savs a zopy, Thank you sesame3029 190974931003 ... View more

hi,  i have updated my banking details and have had them verified but i still can't get past the red message alert.  what is the problem?  thanks ... View more

I have never before had to escalate a paypal dispute to a claim.   But I have heard that the item needs to be returned at the buyer's expense.  It is about a book that came from NZ and had loose pages and one missing altogether.   I guess due to the international postage making it un-economical, I just have to bear the loss it with a grin, right?? ... View more

hi,i have paid for this item but they are saying its not paid ok this is the number 200983240801 on the 12/11/13 and the ref number is 50647370323 in my account and i would like it fixed ok...i have also send the people a message as well to fix it as well.... ... View more

Hi, I am interested why you were down 9.95 euros from my account? Thank response to their /   MANOLE BARBARA ... View more

I have an item as payment pending. the email adress was incorrect for the seller. I cancelled the payment on pay pal and the seller has changed the email address but it still says payment pending on ebay. when will this change so I can pay for the item? ... View more

How do I change Paypal address on Bulk listings without using Turbo Lister which never seems to work for anything?   Any help would be greatly appreciated. ... View more

I purchased a camera from an Australian seller which arrived inoperative ( this is not disputed by the seller ). The item location is Australia . However to get a refund they want me to post it to China . ... View more

i purchased an item and the seller cancelled it because he didnt get paid the same day (normally 5days to clear).Today the money was taken out and paypal said it would take another 3 days for it to clear thats 8 or 9 days for them to be paid. Why wouldnt they just let me cancel the payment? ... View more