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change of mind refunds
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on 24-03-2024 05:31 PM
I recently sold an item and no sooner had the buyer had it. They changed their mind and didn't want it.
Now I know at normal shops, they don't have to accept returns or give refunds for change of mind.
So why do I have to do it. ? I have it clearly stated in my listings that there's no refund for change of mind.
Ebay jumped in and told them that they could return it for a refund. I am really frustrated about this.
What can I do?
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24-03-2024
08:08 PM
was it for the fruit and veg dicer, if so your listing offered 30 day returns, which includes change of mind return, as you are required to accept returns for INAD items .
Stating No returns in the listing description means nothing, if you have allready offered 30 day returns
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